SAIC is a company of people dedicated to delivering best-value services and solutions based on innovative applications of science and technology.
We have an uncompromising commitment to providing our customers with quality technical products and services, while meeting the highest level of ethical standards and performance in our jobs. In addition, our environmental, health and safety program helps to ensure our business operates in a manner that protects the health and safety of our employees, customers, business associates, community neighbors, and the environment.
SAIC and its employees have an uncompromising commitment to provide our customers the highest level of performance, while delivering quality technical services and solutions that meet their requirements at the agreed upon price, and within schedule. SAIC senior management and staff strongly support the continual improvement of the Quality Business System, including our quality objectives and the processes by which we provide our products and services, so that our work meets requirements and is done right the first time. SAIC's comprehensive and integrated quality framework defines specific quality requirements, systems, and a supporting infrastructure. We use United Solutions™, SAIC's proprietary solution, to plan, design, develop, and deliver products and services that achieve our customer's requirements. United Solutions provides a comprehensive set of customizable management and technical processes, procedures, development life-cycle models, and other implementation assets. It is based on industry standards and best practices from CMMI®, the Project Management Institute; the International Organization for Standardization (ISO®); and over four decades of SAIC's experience on a wide range of programs.
Our commitment to quality has led to many SAIC organizations attaining CMMI-DEV v1.3 ML3, as well as ISO 9001 organizational designations. What does this mean to our clients? It means high quality products and services, developed in an environment with a strong commitment to continuous process improvement.
We recognize our customer's appraisal of our performance is critically important to our overall reputation and that our customers' satisfaction is the key factor in our overall success. We invite all of our customers to let us know what you think of our performance, and how we can serve you better, by submitting our Customer Feedback form.