Commitment to Quality

Committed to Quality Performance

We have an uncompromising commitment to providing our customers with quality technical products and services, while meeting the highest level of ethical standards and performance in our jobs. In addition, our environmental, health and safety program helps to ensure our business operates in a manner that protects the health and safety of our employees, customers, business partners, community neighbors, and the environment.

At SAIC, quality performance means two things. First, we take pride in satisfying our customers by delivering products and services that meet their specified requirements at the agreed price and within schedule. Secondly, we are committed to continuously improving the processes by which we provide our products and services, so that our work meets requirements and is done right the first time.

What does this mean to our clients? For our software projects, SAIC's Common Approach to Software Development and Maintenance has enabled thousands of our engineers to work effectively in an SEI maturity level 3 or higher environment with a strong commitment to continuous process improvement. This allows us to build and maintain higher quality software products for our clients.

Our Environmental Management Systems services have helped numerous clients achieve ISO 14001 certification allowing them to more effectively manage their environmental obligations.

We recognize our customer's appraisal of our performance is critically important to our overall reputation and that our customers' satisfaction is the key factor in our overall success. We invite all of our customers to let us know what you think of our performance, and how we can serve you better, by submitting our Customer Feedback form.