Task 0 - Contract and Task Order Management

Contract and task order management is a mandatory element for all task orders placed under the CIO-SP2i contract. The objective of contract and task order management is to provide the program management, project control and contract administration necessary to manage a high volume, multiple contract type task order process for a large, diversified team so that the cost, schedule and quality requirements of each order are tracked, communicated to the government, and ultimately attained.

The use of commercially available automated tools (for example - a LAN or web-based contract task management system) and the application of expertise on processes and metrics that support task order management are encouraged to achieve the above objectives. The objective of the tools is to:

  • Quicker access, improved accuracy, and enhanced accessibility for contractors/clients
  • Real-time monitoring of status/deliverables
  • Track the quality of work products
  • Gauge overall customer satisfaction

SAIC Management Methodology

Contract Level

Management & Control - Lifecycle Support

  • Management and control processes
    • Product/quality assurance, financial, data management
    • Risk management
    • Administrative and clerical support
  • Reporting processes
  • Subcontractor management processes
    • Allocation of work performed by prime and/or subcontractor (See Section 1.1 for more detail)
  • Monitoring, management and reporting tools

Task Order Level

Task analysis & verification

  • Identify specific scope of task (within the task area)
  • Identify/verify requirements, functional approach, technical constraints
  • Identify specific complexities, risks, mitigation strategies
  • Identify potential solutions, perform trade-off analysis, etc.

Task Planning

  • Define technical approach and schedule
  • Identify skills needed and plan for staffing
  • Identify and plan deliverables
  • Identify risks and detail mitigation plans

Task Execution

  • Requirements decomposition and detailing
  • Fully engineer, design, document and develop system equipment, SW and support items
  • Perform developmental test to assure specifications are met
  • Perform operational tests to ensure system effectiveness

Operations & Maintenance

  • Operational and support systems procured and deployed
  • Operational personnel training
  • Systems fielded/deployed to users
  • Continued support for fielded system
  • Follow-on evaluation and improvement

Result: Integrated Management Information System