Descriptions of HSPD-12 Professional Services A - N

The following list of labor categories specifies the minimum qualifications for personnel required by this contract. Hourly rates for each category are available for both SAIC (on-site) and Customer (off-site) locations.

General Summary
Performs as a functional area expert for specialized security applications and operational environments, knowledge of computer systems and ability to analyze problems to satisfy task order requirements.

Principal Duties and Responsibilities

1. Provides technical knowledge and security analysis of specialized applications and operational environments, and advice on problems which require knowledge of the subject matter for effective solutions.
2. Applies principles, methods and knowledge of the functional area of expertise to specific task order requirements. Assists in the design and preparation of technical reports and related Homeland Security Presidential Directive 12 (HSPD-12) documentation.
3. Assist in the preparation and presentations and briefings as required by the task order. Responsibilities include providing documentation planning and support, project administration, general office support, entering data into database management computer systems for various functional areas. Works under general supervision.

Job Specifications
High School Degree or equivalent. Requires 3 years of general experience. Associates degree can be substituted for three years experience. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs as a functional area expert for specialized security applications and operational environments, knowledge of computer systems and ability to analyze complex problems to satisfy task order requirements. Possesses the ability to assume increasing responsibilities in the functional area activities and is knowledgeable of applicable functional standards and provides general technical support.

Principal Duties and Responsibilities

1. Provides technical knowledge and analysis of specialized security applications and operational environments, and advice on problems which require knowledge of the subject matter for effective solutions.
2. Applies principles, methods and knowledge of the functional area of expertise to specific task order requirements. Designs and prepares technical reports and related HSPD-12 documentation. Prepares and delivers presentations and briefings as required by the task order.
3. Responsibilities include coordinating and managing new functional area systems integration upgrades and entering data into database management computer systems for various functional areas to include HSPD-12, providing documentation planning and support, project administration and general office support. Works independently under minimal supervision.

Job Specifications
High School Degree or equivalent and six years general experience. Associates degree can be substituted for three years experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs as a functional area expert for specialized security applications and operational environments, knowledge of computer systems and ability to analyze complex problems to satisfy task order requirements. Possesses the ability to assume increasing responsibilities in the functional area activities and is knowledgeable of applicable functional standards and provides general technical support. Is capable of implementing functional area projects and performing HSPD-12 analysis.

Principal Duties and Responsibilities

1. Provides technical knowledge and analysis of specialized applications and operational environments, and advice on problems which require knowledge of the subject matter for effective solutions.
2. Applies principles, methods and knowledge of the functional area of expertise to specific task order requirements. Designs and prepares technical reports and related HSPD-12 documentation. Prepares and delivers presentations and briefings as required by the task order.
3. Responsibilities include providing documentation planning and support, project administration, general office support, constructing database management systems, providing technical leadership for HSPD-12 functional area analysis, coordinating and managing new area security system upgrades, and entering data into database management computer systems for various functional areas. Possesses the ability to work independently and provides supervision to staff.

Job Specifications
Bachelor's degree or equivalent and 5 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. Associates degree can be substituted for three years experience. With a Master's degree, 3 years of general experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Deploys enterprise-wide Security system management tools. Evaluates HSPD-12 issues and has the capability to manage security systems. Has a good understanding of complex, multi-platform information technology (IT) infrastructure operations, processes and tools. Deploy architected solution and ability to solve unanticipated complications in the field.

Principal Duties and Responsibilities

1. Deploy and document enterprise management security solutions for complex heterogeneous IT environments.
2. Integrate security systems, network and help desk tools into an integrated HSPD-12 solution.
3. Provide hardware and software tool selection analysis and recommendations.
4. Lead technical teams with diverse areas of specialization to implement multiple software management tools either sequentially or in parallel.
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 6 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's Degree. With a Master's Degree, two (2) years of general experience is acceptable. With a PhD, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Applies broad knowledge and experience to HSPD-12 requirements. Develops designs and performs feasibility studies and functional security systems analysis for complex integrated information security management systems. Must be able to work independently.

Principal Duties and Responsibilities

1. Configuration Management Support for complex integrated management systems while maintaining quality assurance.
2. Provide business process re-engineering support such as, but not limited to, design of alternative strategies, development and monitoring of functional tests and assistance in the implementation of HSPD-12 solutions.
3. Provide fiscal support as well as security analysis, human factor analysis and data analysis support.
4. May perform other duties as assigned.

Job Specifications
Bachelor's degree in a related curriculum and five (5) years of experience. Five (5) years of specific job related experience or eight (8) years of general experience may be substituted for a Bachelor's degree. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Applies specific knowledge and experience to HSPD-12 issues. Develops functional security requirements relating to complex integrated information technology security systems. Must demonstrate the ability to work independently or under only general direction.

Principal Duties and Responsibilities

1. Develop and provide skills and disciplines on a variety of information technology security issues.
2. Assist Program Managers, Systems Analysts, Engineers and Programmers to ensure successful continuity and program completion.
3. Specialized skills include, but are not limited to, HSPD-12 planning and implementation, communications, systems administrations and quality assurance.

Job Specifications
Bachelor's degree in a related curriculum and ten (10) years of experience. Five (5) years of specific job related experience or eight (8) years of general experience may be substituted for a Bachelor's degree. May or may not hold security clearances.

Rates
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• Off-Site Rates

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General Summary
Conducts sites surveys; assesses and documents current security configurations and user requirements and installs new configurations.

Principal Duties and Responsibilities

1. Designs and optimize network topologies. Analyzes existing security requirements and prepares specifications for hardware/software acquisitions.
2. Prepares engineering plans and site installation Technical Design Packages.
3. Develops HSPD-12 hardware/software installation schedules. Prepares drawings documenting configuration changes at each site.
4. Prepares site installation and test reports.
5. Configures security systems, communications devices, and peripheral equipment. Installs network hardware/software.
6. Trains site personnel in proper use of HSPD-12 related hardware/software.
7. Builds interconnecting cables.

Job Specifications
High School Diploma or equivalent and 2 years of general experience. There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable. With a Bachelor's degree no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Reviews security systems in terms of machine capabilities and man-machine interface. Prepares reports and studies concerning hardware/software.

Principal Duties and Responsibilities

1. Prepares functional requirements and specifications for HSPD-12 hardware/software acquisitions.
2. Ensures that problems have been properly identified and solutions will satisfy the user's requirements.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. May or may not hold security clearances.

Rates
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• Off-Site Rates

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General Summary
Manages the help desk function and personnel.

Principal Duties and Responsibilities

1. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of security, e-mail, directories, standard Windows desktop applications, and applications developed or deployed for HSPD-12 solutions.
2. Serve as the first point-of-contact for troubleshooting hardware/software, PC, and printer problems.

Job Specifications
Bachelor's Degree or equivalent and 6 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's degree 4 years of general experience is required. With a PhD, 2 year of general experience is required. May or may not hold security clearances.

Rates
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• Off-Site Rates

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General Summary
Serves as the initial point-of-contact for troubleshooting security hardware/software, PC, and printer problems.

Principal Duties and Responsibilities

1. Provides phone and in-person support to users in the areas of security, e-mail, directories, standard Windows desktop applications, and applications developed for HSPD-12 solutions.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs as an applications programmer on large-scale database security systems, knowledge of computer equipment, and ability to develop complex software to satisfy integration and Personal Identity Verification (PIV) objectives.

Principal Duties and Responsibilities

1. Analyzes security application software and design specifications for HSPD-12 process activities.
2. Develops block diagrams and logic flow charts.
3. Translates detailed design into application software.
4. Tests, debugs, and refines the application software to produce the required product.
5. Prepares required documentation, including both program-level and user-level documentation.
6. May serve as HSPD-12 Tier 1 support to users and involved with trouble-shooting system operations.
7. Works under general supervision.

Job Specifications
Pursuing a Bachelor's degree or equivalent and 1 year of general experience. Three (3) years of general experience is equivalent to pursuing a Bachelor's degree. With a Bachelor's degree, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Works with and third/fourth generation languages in the design and implementation of systems and using database management systems to support Personal Identity Verification (PIV) services and products. Possesses ability to assume increasing responsibilities in information engineering activities. Knowledgeable of applicable standards and provides general technical HSPD-12 support.

Principal Duties and Responsibilities

1. Analyzes and studies complex Personal Identity Verification (PIV) system requirements.
2. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation.
3. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools.
4. Provides input to estimate software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.
5. May manage, coordinate, or install security system upgrades.
6. May provide HSPD-12 system analysis and integration and oversee system operations.
7. Often assists with monitoring system performance and security and sets up terminal/printer queues.
8. Provides in-service support for proper use of system software, hardware, or applications and provides Tier 1 technical support.
9. Works independently under minimal supervision.

Job Specifications
Bachelor's degree or equivalent and 1 year of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs HSPD-12 systems development, functional and data requirements analysis, Personal Identity Verification (PIV) systems analysis and design, programming, program design, system upgrades and documentation preparation. Implements information engineering projects, systems analysis, design and programming using CASE and IE tools and methods, systems planning, business information planning, and business analysis.

Principal Duties and Responsibilities

1. Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques.
2. Assists in establishing standards for information systems procedures.
3. Develops and applies organization-wide Personal Identity Verification (PIV) plans and models for use in designing and building integrated, HSPD-12 database management systems. Constructs logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.
4. Manages planned projects for overall installation of application and network systems. Develops action plans with milestones for system upgrades.
5. Provides technical leadership for HSPD-12 requirements, integration and support of new products, interfaces and performance enhancements. Analyzes and resolves security system software issues.
6. Administers accounts and system access as needed.
7. Assists with the development of training curriculum for customer orientation and use of new Personal Identity Verification (PIV) systems. Also assists with application customization through process analysis and workflow development including advising customers of database file & table configuration best practices.
8. Possesses the ability to work independently.

Job Specifications
Bachelor's degree or equivalent and 5 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 3 years of general experience is required. With a PhD, 1 year of general experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs HSPD-12 security systems management, development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation. Manages the implementation of HSPD-12 projects and performs systems analysis, design and programming selecting CASE or IE tools and methods. Utilizes managerial and supervisory skills. Prepares written and oral communications, including giving formal presentations to different audiences.

Principal Duties and Responsibilities

1. Applies an enterprise-wide set of disciplines for the management, planning, analysis, design and construction of Personal Identity Verification (PIV) systems on an enterprise-wide basis or across a major sector of the enterprise.
2. Develops analytical and computational techniques and methodology for problem solutions.
3. Performs enterprise-wide strategic systems planning, business information planning, and HSPD-12 analysis.
4. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools;
5. Applies reverse engineering and re-engineering disciplines to develop migration strategic and planning documents.
6. Manages and coordinates planned system and implementation activities including system upgrades, security, and allocation of resources, availability, and in-service training.
7. Manages tasks, priorities and objectives.
8. Responsible for customer support and quality & timeliness of services.
9. Provides daily supervision and direction to staff.

Job Specifications
Bachelor's degree or equivalent and 7 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 5 years of general experience is required. With a PhD, 3 year of general experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs HSPD-12 security systems management, development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation. Manages the implementation of Personal Identity Verification (PIV) projects and experience in security systems analysis, design, and programming. Works in the client/server environment. Utilizes managerial and supervisory skills. Prepares written and oral communications skills, including giving formal presentations to different audiences.

Principal Duties and Responsibilities

1. Applies an enterprise-wide set of disciplines for the management, planning, coordination, security analysis, design, and construction of HSPD-12 systems on an enterprise-wide basis or across a major sector of the enterprise.
2. Develops analytical and computational techniques and methodology for problem solutions.
3. Performs enterprise-wide strategic systems planning, business information planning, business and analysis.
4. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools.
5. Applies reverse engineering and re-engineering disciplines to develop migration and planning documents.
6. Controls and maintains technical documents.
7. Provides daily supervision and technical guidance in software engineering and system operational techniques and automated support tools to local and remote supporting staff.
8. Advises customers on HSPD-12 best practices.
9. Manages and coordinates planned security system and implementation activities including system upgrades, security, and allocation of resources, availability, and in-service training.
10. Manages tasks, priorities and objectives.
11. Assists in the development and implementation of site policies and procedures.
12. May provide train-the-trainer and ad hoc report writing training and assistance.
13. Responsible for customer support and quality & timeliness of Personal Identity Verification (PIV) services.

Job Specifications
Bachelor's degree or equivalent and 9 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 7 years of general experience is required. With a PhD, 5 years of general experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Performs HSPD-12 engineering work requiring systems analysis, design, application of standard techniques, procedures, and criteria in carrying out HSPD-12 tasks. Ability to follow engineering plans as well as installation and configuration guidelines. Requires exercising limited judgment on details of work and in making preliminary selections/adaptations of system engineering alternatives.

Principal Duties and Responsibilities

1. Provide site surveys, assessment and documentation of current network configuration and user requirements.
2. Design and optimize Personal Identity Verification (PIV) services and products.
3. Define product specifications and evaluate technologies and products for implementation and integration within the customer environment.
4. Install and configure new products and develop installation schedules.

Job Specifications
Bachelor's degree in Engineering or related curriculum and three (3) years of experience. Five (5) years of specific job related experience or eight (8) years of general experience may be substituted for a Bachelor's degree. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Deploys enterprise-wide system management tools. Manages ongoing operations issues and possesses the capability to manage HSPD-12 systems. Has a good understanding of complex, multi-platform HSPD-12 infrastructure operations, processes and tools. Deploy architected solution and ability to solve unanticipated complications in the field.

Principal Duties and Responsibilities

1. Deploy and document enterprise management under the supervision of the project technical lead.
2. Perform integration work for a variety of systems, network and help desk tools.
3. Understand functionally of tools selected for implementation and hardware and software administrative knowledge.
4. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent. With a Bachelor's degree, no experience is required. Six (6) years of general experience is equivalent to a Bachelor's Degree. With a Master's Degree no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Develops functional requirements relating to complex integrated Personal Identity Verification (PIV) systems.

Principal Duties and Responsibilities

1. Develop and provide skills and disciplines on a variety of HSDP-12 technology issues.
2. Assist the Functional Specialist.
3. Specialized skills include, but are not limited to, information planning, security, communications, systems administrations, quality assurance, video teleconferencing and microcomputer training.

Job Specifications
High School Diploma and five (5) years of experience. May or may not hold security clearances.

Rates
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• Off-Site Rates

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General Summary
Works under supervision to support the activities of a Programmer Analyst. Assists in the support of the maintenance and operating efficiency of a major HSPD-12 system.

Principal Duties and Responsibilities

1. Assists programmer analysts in the assessment of the performance of appropriate HSPD-12 systems to identify and correct problems which impact operation and work quality.
2. Assists in analyzing performance indicators such as system response time and number of programs being processed to ensure operational efficiency.
3. Codes, in accordance with specific design parameters, system software modules as directed by the Programmer Analyst.
4. Assists in the identification, evaluation, customizing and implementation of vendor-supplied Personal Identity Verification (PIV) software packages.
5. Assists in the support of special systems regenerations, where applicable, to reflect changes in peripheral configurations.
6. Assists the Programmer Analyst in end user training in applications programming and other user personnel in the use of systems software and related hardware.
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Under supervision, supports the installation of HSPD-12 computer operating systems, network, and application software, and computer/network hardware. Provides hotline support to customers. Possesses troubleshooting skills to assist Systems Analysts.

Principal Duties and Responsibilities

1. Performs systems analysis of computer and networking systems.
2. Supports a Systems Analyst, as required.
3. Technically supports the overall integration of all HSPD-12 systems peripherals so that they operate correctly within a predefined environment.
4. Provides hotline support to customers.
5. Develops technical documentation detailing the installation procedures.
6. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Under supervision, assists in defining and executing HSPD-12 systems engineering activities within a project. These activities may consist of systems planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, and development and staffing of a systems engineering or security management plan.

Principal Duties and Responsibilities

1. Performs HSPD-12 systems engineering planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, security impact analysis.
2. Development and staffing of a systems engineering or security management plan.
3. Supports a Systems Engineer, as required.
4. Analyzes and develops technical documentation detailing the integration and system performance or information security.
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required. May or may not hold security clearances.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Has knowledge in one or more aspects of HSPD-12 network architectures for Government applications. May possess broad knowledge in network integration, network interoperability, network implementation, telecommunications technologies, or network protocols. Capable of working, with supervision, on specific tasks associated with specific aspects of HSPD-12 projects.

Principal Duties and Responsibilities

1. Provides assistance and performs general technical tasks for HSPD-12 network architecture planning.
2. Provides support for one or more specific areas associated with HSPD-12, interoperability, or integration.
3. Supports the development of technical analyses, white papers, or research for specific technical areas of network architecture.
4. Assists in general analysis on HSPD-12 interoperability topologies, technologies, interfaces, and protocols.
5. May perform other duties as required.

Job Specifications
Bachelor's Degree in Electrical/Electronics Engineering, Computer Science, or Information Systems. Eight (8) years experience in telecommunications network architectures may be substituted for a Bachelor's Degree.

Rates
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General Summary
Under supervision performs a variety of network engineering tasks which are broad in nature and are concerned with the design and implementation of integrated HSPD-12 solutions, including personnel, hardware, software and support facilities and/or equipment. Performs with some latitude for unreviewed actions and decisions.

Principal Duties and Responsibilities

1. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications.
2. Responsible for the technical/engineering part of a major project or a project of lesser complexity and importance than those normally assigned to a higher level engineer.
3. Coordinates the activities of Network Technicians assigned to specific HSPD-12 projects.
4. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 3 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, one (1) year of general experience is required. With a PhD, no experience is required. May or may not hold security clearances.

Rates
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General Summary
Works under supervision to perform a variety of HSPD-12 tasks which are broad in nature and are concerned with the design and implementation of integrated Personal Identity Verification (PIV), including personnel, hardware, software and support facilities and/or equipment. Works under the supervision of a Sr. Network Engineer or Network Engineer.

Principal Duties and Responsibilities

1. Supports the planning and performance of network engineering research, design development, and other assignments in conformance with network design, engineering, and customer specifications.
2. Supports the technical/engineering part of a networking project assigned to higher level engineers.
3. Works under the supervision of a Sr. Network Engineer or Network Engineer.
4. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent, or High School Diploma and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. There is no experience substitution for a High School Diploma; however a G.E.D. or other degree equivalency program is acceptable. May or may not hold security clearances.

Rates
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• Off-Site Rates

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