Descriptions of IT Professional Services I - L

The following list of labor categories specifies the minimum qualifications for personnel required by this contract. Hourly rates for each category are available for both SAIC (on-site) and Customer (off-site) locations.

General Summary
Performs as an applications programmer on large-scale database management systems, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives for requirements such as GIS data/ metadata standards, Cloud Computing mulit-tenancy data, data virtualization strategies for delivering Storage as a Service, and Platform as a Service information management.

Principal Duties and Responsibilities

1. Analyzes application software and design specifications for information process activities.
2. Develops block diagrams and logic flow charts.
3. Translates detailed design into application software.
4. Tests, debugs, and refines the application software to produce the required product. Prepares required documentation, including both program-level and user-level documentation.
5. May serve as Tier 1 support to users and involved with trouble-shooting system operations.
6. Works under general supervision.

Job Specifications
Pursuing a Bachelor's degree or equivalent and 1 year of general experience. Three (3) years of general experience is equivalent to pursuing a Bachelor's degree. With a Bachelor's degree, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Works with Ada, SQL, JAVA, .NET, ArcXML, ArcIMS. ArcSDE, Oracle Spatial, third/fourth generation languages, XML, SOAP, REST, resource pooling, and rapid elasticity in the design and implementation of systems and using database management systems. Possesses ability to assume increasing responsibilities in information engineering activities. Knowledgeable of applicable standards and provides general technical support.

Principal Duties and Responsibilities

1. Analyzes and studies complex information system requirements.
2. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation.
3. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools.
4. Provides input to estimate software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.
5. May manage, coordinate, or install system upgrades. Uses diagnostic software to test and isolate ADPE to validate functionality.
6. May provide system analysis and integration and oversee system operations.
7. Often assists with monitoring system performance and security and sets up terminal/printer queues. Provides in-service support for proper use of system software, hardware, or applications and provides Tier 1 technical support for ADPE.
8. Works independently under minimal supervision.

Job Specifications
Bachelor's degree or equivalent and 1 year of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, program in .net and JAVA system upgrades and documentation preparation. Implements information engineering projects, systems analysis, design and programming using CASE and IE tools and methods, systems planning, geospatial information management, Cloud Computing resource pooling for multi-tenenancy planning, Cloud Computing Information Lifecycle Management, business information planning, and business analysis.

Principal Duties and Responsibilities

1. Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
2. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques.
3. Assists in establishing standards for information systems procedures.
4. Develops and applies organization-wide information plans and models for use in designing and building integrated, shared software and database management systems.
5. Constructs logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.
6. Manages planned projects for overall installation of application and network systems.
7. Develops action plans with milestones for system upgrades.
8. Provides technical leadership for analysis, integration and support of new products, interfaces and performance enhancements. Analyzes and resolves system software issues.
9. Administers accounts and system access as needed.
10. Assists with the development of training curriculum for customer orientation and use of new and improved systems.
11. Also assists with application customization through process analysis and workflow development including advising customers of database file & table configuration best practices.
12. Possesses the ability to work independently.

Job Specifications
Bachelor's degree or equivalent and 5 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 3 years of general experience is required. With a PhD, 1 year of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs systems management, development, functional and data requirements analysis, systems analysis and design, programming, program design including GIS, spatial data, Cloud Computing federated and multi-tenant data and documentation preparation. Manages the implementation of information engineering projects and performs systems analysis, design and programming selecting CASE or IE tools and methods, e.g., Oracle CASE, IEF CASE, I-CASE. Works in the client/server environment and distributed environments based on SOA and Cloud Computing environments (Public, Private, Hybrid, Community). Utilizes managerial and supervisory skills. Prepares written and oral communications, including giving formal presentations to different audiences.

Principal Duties and Responsibilities

1. Applies an enterprise-wide set of disciplines for the management, planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.
2. Develops analytical and computational techniques and methodology for problem solutions.
3. Performs enterprise-wide strategic systems planning, business information planning, business and analysis.
4. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering (I-CASE) tools.
5. Applies reverse engineering and re-engineering disciplines to develop migration strategic and planning documents.
6. Utilizes various methodologies, e.g., IDEF 0 process modeling and IDEF 1X data modeling.
7. Manages and coordinates planned system and implementation activities including system upgrades, security, allocation of resources, availability, and in-service training.
8. Manages tasks, priorities and objectives.
9. Responsible for customer support and quality & timeliness of services.
10. Provides daily supervision and direction to staff.

Job Specifications
Bachelor's degree or equivalent and 7 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 5 years of general experience is required. With a PhD, 3 year of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs information systems management, development, functional and data requirements, geospatial data modeling, Cloud Computing data modeling, analysis, systems analysis and design, programming, program design, and documentation preparation. Manages the implementation of information engineering projects and experience in systems analysis, geospatial process workflow management , GIS system design, Cloud Computing Delivery/Deployment multi-tenant system design, creation of Cloud Services to provide data on demand and programming using CASE and IE tools and methods, e.g., Oracle CASE, IEF CASE, I-CASE and distributed environments based on SOA and Cloud Computing environments (Public, Private, Hybrid, Community). Utilizes managerial and supervisory skills. Prepares written and oral communications skills, including giving formal presentations to different audiences.

Principal Duties and Responsibilities

1. Applies an enterprise-wide set of disciplines for the management, planning, coordination, analysis, design, and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.
2. Develops analytical and computational techniques and methodology for problem solutions.
3. Performs enterprise-wide strategic systems planning, business information planning, business and analysis.
4. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering (I-CASE) tools.
5. Applies reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Familiar with various methodologies, e.g., IDEF 0 process modeling and IDEF 1X data modeling.
6. Controls and maintains technical documents.
7. Provides daily supervision and technical guidance in software engineering and system operational techniques and automated support tools to local and remote supporting staff.
8. Advises customers on database file and table build configuration best practices.
9. Manages and coordinates planned system and implementation activities including system upgrades, security, allocation of resources, availability, and in-service training.
10. Manages tasks, priorities and objectives.
11. Assists in the development and implementation of site policies and procedures.
12. May provide train-the-trainer and ad hoc report writing training and assistance.
13. Responsible for customer support and quality & timeliness of services.

Job Specifications
Bachelor's degree or equivalent and 9 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 7 years of general experience is required. With a PhD, 5 years of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs IT engineering work requiring systems analysis, design, application of standard techniques, procedures, and criteria in carrying out engineering tasks. Ability to follow engineering plans as well as installation and configuration guidelines. Requires exercising limited judgment on details of work and in making preliminary selections/adaptations of system engineering alternatives.

Principal Duties and Responsibilities

1. Provide site surveys, assessment and documentation of current network configuration and user requirements.
2. Design and optimize network topologies.
3. Define product specifications and evaluate technologies and products for implementation and integration within the customer environment.
4. Install and configure new products and develop installation schedules.
5. May be responsible for installing Internet Protocol version 6 (IPv6) networks and/or transitioning IPv4 networks to IPv6.

Job Specifications
Bachelor's degree in Engineering or related curriculum and three (3) years of experience. Five (5) years of specific job related experience or eight (8) years of general experience may be substituted for a Bachelor's degree.

Rates
• Off-Site Rates

 Back to Top

General Summary
Performs system analysis and design techniques for Internet or Intranet development, which may include Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Extensible Markup Language (XML), Internet Protocol version 6 (IPv6), Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Web Services Description Language (WSDL), Universal Description, Discovery and Integration (UDDI), Web Services Security (WS-Security) standards and Common Gateway Interface (CGI).

Principal Duties and Responsibilities

1. Analyzes and develops Internet/Intranet application software processing wide range of capabilities, including numerous engineering, business, and network traffic management functions.
2. Works independently or under general direction.

Job Specifications
Bachelor's degree or equivalent and 1 year of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's degree. With a Master's degree, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs system analysis and design techniques for Internet or Intranet development and distribution to remote sites using various technologies, which may include Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Extensible Markup Language (XML), Internet Protocol version 6 (IPv6), Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Web Services Description Language (WSDL), Universal Description, Discovery and Integration (UDDI), Web Services Security (WS-Security) standards, FrontPage, Safari, Internet Exlorer, iPhone Software Development Kit (SDK) and Netscape software.

Principal Duties and Responsibilities

1. Develops and applies organization-wide information models for use in designing and building integrated, shared software, and database management systems.
2. Constructs sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.
3. Provides daily supervision and direction to junior staff.

Job Specifications
Bachelor's degree or equivalent and 3 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's degree. With a Master's degree, 1 year of general experience is required. With a PhD, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Performs an enterprise-wide set of disciplines for planning, analysis, design, and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. May be responsible for designing new Internet Protocol version 6 (IPv6) systems and/or planning transition from IPv4 to IPv6. May be responsible for designing inter and/or intra Cloud Computing data federation. Knowledgeable in WS-Security standards as well as Cloud Computing Security tenants.

Principal Duties and Responsibilities

1. Establishes system information requirements, using analysis of the information exchange technologies, in the development of enterprise-wide or large-scale information systems.
2. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.
3. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI), and International Standards Organization (ISO) (These are the same thing. It is the ISO OSI model) reference models, and profiles of standard such as: Institute of Electrical and Electronic Engineers (IEEE), Open Systems Environment (OSE) reference model, WS-Security and across the application program interface (API).

Provides daily supervision and direction to staff.

Job Specifications
Bachelor's degree or equivalent and 5 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's degree, 3 years of general experience is required. With a PhD, 1 year of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Deploys enterprise-wide system management tools. Performs ongoing operations issues and possesses the capability to manage systems. Has a good understanding of complex, multi-platform information technology (IT) infrastructure operations, processes and tools. Deploy architected solution and ability to solve unanticipated complications in the field such as GIS data and metadata standards, GIS application design, geospatial data integration, geospatial data models, Cloud Computing Deployment Models (Public, Private, Hybrid, Community), and Cloud Computing Delivery Models (SaaS, PaaS, IaaS). Also familiar with Hypervisors, and virtual image management.

Principal Duties and Responsibilities

1. Deploy and document enterprise management under the supervision of the project technical lead.
2. Perform integration work for a variety of systems, network and help desk tools.
3. Understand functionally of tools selected for implementation and hardware and software administrative knowledge.
4. May be responsible for deploying new Internet Protocol version 6 (IPv6) networks and/or transitioning from IPv4 to IPv6.
5. May perform other duties as assigned.

Job Specifications
Bachelor's degree or equivalent. With a Bachelor's degree, no experience is required. Six (6) years of general experience is equivalent to a Bachelor's degree. With a Master's Degree no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Develops functional requirements relating to complex integrated information technology systems.

Principal Duties and Responsibilities

1. Develop and provide skills and disciplines on a variety of information technology issues.
2. Assist the Functional Specialist.
3. Specialized skills include, but are not limited to, information planning, communications, systems administrations, quality assurance, video teleconferencing and microcomputer training.

Job Specifications
High School Diploma and five (5) years of experience.

Rates
• Off-Site Rates

 Back to Top

General Summary
Works under supervision to support the activities of a Programmer Analyst. Assists in the support of the maintenance and operating efficiency of a major system, such as the teleprocessing network, database management system, and also can support ArcXML, ArcServer, ArcIMS, Apache TomCat, JAVA, Web-Based GIS Applications using .NET or JAVA, GIS data conversion, digitizing, GIS programmer, Arc Object Model, and geocoding.

Principal Duties and Responsibilities

1. Assists programmer analysts in the assessment of the performance of appropriate software systems to identify and correct problems which impact operation and work quality.
2. Assists in analyzing performance indicators such as system response time and number of programs being processed to ensure operational efficiency.
3. Codes, in accordance with specific design parameters, system software modules as directed by the Programmer Analyst.
4. Assists in the identification, evaluation, customizing and implementation of vendor-supplied software packages.
5. Assists in the support of special systems regenerations, where applicable, to reflect changes in peripheral configurations.
6. Assists the Programmer Analyst in end user training in applications programming and other user personnel in the use of systems software and related hardware.
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Under supervision, performs systems analysis of computer and communications/network systems. Supports the installation of computer operating systems, including GIS platforms, network, and application software, computer/network hardware, hypervisors and other Cloud Computing infrastructure components, SOA software (ESBs, Web Servers, Business Process Software, Portal Servers). Provides hotline support to customers. Possesses troubleshooting skills to assist Systems Analysts, spatial data conversions and distributed computer systems.

Principal Duties and Responsibilities

1. Performs systems analysis of computer and networking systems.
2. Supports a Systems Analyst, as required.
3. Technically supports the overall integration of all systems peripherals so that they operate correctly within a predefined environment.
4. Provides hotline support to customers.
5. Develops technical documentation detailing the installation procedures.
6. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Under supervision, assists in defining and executing systems engineering activities within a project. These activities may consist of systems planning, information security planning, geospatial design and management, SOA and Cloud Computing architecture, performance management, capacity planning, testing and validation, risk assessment, system assessment, gap analysis, benchmarking, information engineering, and development and staffing of a systems engineering or security management plan.

Principal Duties and Responsibilities

1. Performs systems engineering planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, security impact analysis.
2. Development and staffing of a systems engineering or security management plan.
3. Supports a Systems Engineer, as required.
4. Analyzes and develops technical documentation detailing the integration and system performance or information security.
5. May analyze security implications of authentication and authorization of Cloud based services spanning all the Delivery Models (SaaS, PaaS, Iaas).
6. May analyze security implications of transitioning from IPv4 to Internet Protocol version 6 (IPv6).
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required.

Rates
• On-Site Rates
• Off-Site Rates

 Back to Top

General Summary
Works independently in support of client requirements. Installs, generates, maintains, tests, and debugs system software programs, develops instructions for use of operating system software, and modifies/maintains system software packages via releases and utilities from manufacturers.

Principal Duties and Responsibilities

1. Evaluate existing operating software and recommend changes.
2. Optimize systems software performance.
3. Responsible for applications dealing with the overall operating LAN/WAN system including sophisticated file maintenance routines, communications, networks, CAD or GIS systems software, or mathematical/scientific software packages.
4. Engineer highly complex software that may relate directly to operating systems, their performance, or devices.
5. Develop, expand and maintain Local Area Networks (LAN's), Wide Area Networks (WAN), and the necessary software coding to provide security, archiving (backup) and interconnectivity to host systems both local and remote.
6. Provide user support including preparing and disseminating technical direction and definition for systems use and for new/changed applications.
7. Provide highly complex network design, implementation, and system maintenance, including managing a multitude of equipment, systems, and software programs.
8. Prepare and edit FIP documentation incorporating information provided by user, specialist, analyst, programmers and operations personnel.
9. Interpret technical documentation standards and preparation of documentation according to supplied standards.
10. Plan and conduct feasibility studies for communications systems which would be required to accommodate modified or additional communications requirements which could be accommodated by existing or modified systems.
11. Provide input and technical recommendations and definition concerning designs and design modifications to include writing, editing, and making presentations of technical information for technical and non technical personnel.
12. Serve as technical resource for remote locations and provide technical advice on the implementation and on going operations of highly complex, multi state LAN/WAN operating systems and have in depth knowledge of office automation with specific knowledge of microcomputers, word processing, electronic communications systems network design and concepts, and related software and systems designs.
13. May be responsible for installing Internet Protocol version 6 (IPv6) networks and/or transitioning IPv4 to IPv6.

Job Specifications
A Bachelors Degree in Computer Science or related field; or a high school graduate with an active Novell Certified Network Engineer (CNE) and/or an active Microsoft Certified Network Engineer or Cisco certification. Five (5) years general experience in various network technologies for LAN and WAN servers, and microcomputer technology. Three (3) years experience in various network operating systems and complex LAN/WAN systems utilizing a complex multi platform environment consisting of file servers, PCs, minicomputers and related peripherals operating through DOS, Windows and UNIX environments. Network experience shall have included support the IEEE (Institute of Electrical and Electronic Engineers) 802.3, 802.4, or 802.5 standards. Experience with routers, switches, hubs and infrastructure of LAN/WAN. If proposed as Task Leader, twelve (12) months in supervision/management of ADP support activities. Five (5) years of specific job related experience or eight (8) years of general related experience may be substituted for the Bachelor's Degree requirement

Rates
• Off-Site Rates

 Back to Top

General Summary
Works independently or as a task leader to perform data entry, including verification where applicable. Work requires application of experience and judgment in selecting procedures to be followed in searching for, interpreting, selecting or coding items to be input from a variety of complex source documents.

Principal Duties and Responsibilities

1. Design and implement special screen formats for specific input requirements.
2. Input data from numerous types of source documents requiring various complex formats.
3. Perform routine data preparation and distribution when incidental to data entry tasks.

Job Specifications
High School Diploma or equivalent and three (3) years experience in data entry and verification via various input devices, such as keypunch, key to tape, key to disk, or other input devices. If assigned task or functional lead position, twelve (12) months of experience supervising data entry personnel. Directly related technical education/training may be substituted on the basis of one (1) month of training for one (1) month of general experience not to exceed twelve (12) months. No further substitution of education for experience is permitted.

Rates
• Off-Site Rates

 Back to Top