Descriptions of IT Professional Services M - Q

The following list of labor categories specifies the minimum qualifications for personnel required by this contract. Hourly rates for each category are available for both SAIC (on-site) and Customer (off-site) locations.

General Summary
Works independently or as a functional leader in support of client technical areas.

Principal Duties and Responsibilities

1. Responsibilities include, but are not limited to providing one or more of the following: evaluating, analyzing, planning and implementing the testing and installation of new or enhanced hardware and software for microcomputers.
2. Evaluate client training requirements in the use of installed and planned hardware, commercial off-the-shelf software, and network products, develops and provides training applicable to those requirements.
3. Configure DOS and applications software and interface for microcomputers to be used in conjunction with other computer hardware and various systems such as networks, CAD, digitizing devices.
4. May be required to analyze requirements and implement solutions for facility management applications in a specified media.
5. Identify problems and resolve minor hardware/software/network malfunctions; provide minor hardware maintenance such as board replacement, cable switching, communications assistance, hardware replacement, installing CRIS, printers.
6. Perform preventive maintenance for hardware and software such as equipment cleaning and vacuuming, cable/ connection inspection, software virus protection, and configuration integrity.

Job Specifications
High School Diploma or equivalent and two (2) years general experience in microcomputer applications. This includes specific experience in the disciplines listed under duties and responsibilities. If proposed as Task Leader, twelve (12) months in supervision/management of ADP support activities.

Rates
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General Summary
Has broad, high-level knowledge of telecommunications, SOA and Cloud Computing network architectures for Government applications. Possesses the capability to direct, design, or develop network architecture plans, implementation or cutover plans, integration plans, or interoperability plans based on different telecommunications and business environments. Has the ability to use experience and technical judgment to reach conclusions in the face of limited and/or uncertain data. Able to develop network architecture Requests for Proposals (RFPs) and to evaluate responses to RFPs. Supervises or manages the network architecture planning and is considered a leading expert in the field. Capable of supervising multiple teams of specialty Engineers working on highly complex network architecture projects.

Principal Duties and Responsibilities

1. Provides lead analysis for translating customer needs into the design of networks.
2. Provides leadership or direction on innovative research associated with the development of network architectures.
3. Performs management responsibilities for a program or staff for network architecture projects.
4. Provides in-depth analysis on network interoperability, topologies, technologies, interfaces, and protocols.
5. May be responsible for designing the Cloud Computing Network stack to enable broad network access to ensure on-demand self-services across Cloud Deployment Models (Public, Private, Community, Hybrid).
6. May be responsible for designing virtual network as service and the network for Cloud Optimized Storage.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Doctorate in Computer Science, Electrical or Electronics Engineering, Information Systems, or equivalent and 8 years general work experience in telecommunications. A Master's Degree in Computer Science, Electrical or Electronics Engineering, Information Systems, or equivalent and 10 years experience or a Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems, or equivalent and 12 years experience are considered equivalent to a Doctorate and 8 years experience.

Rates
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General Summary
Has knowledge in one or more aspects of telecommunications, SOA and Cloud Computing network architectures for Government applications. May possess broad knowledge in network integration, network interoperability, network implementation, Cloud Computing infrastructure, Cloud Computing Deployment Models (SaaS, PaaS, IaaS), telecommunications technologies, or network protocols. Capable of working, with supervision, on specific tasks associated with specific aspects of network architecture projects.

Principal Duties and Responsibilities

1. Provides assistance and performs general technical tasks for network architecture planning.
2. Provides support for one or more specific areas associated with network-architecture technology, interoperability, or integration.
3. Supports the development of technical analyses, white papers, or research for specific technical areas of network architecture.
4. Assists in general analysis on network interoperability topologies, technologies, interfaces, and protocols.
5. May be responsible for designing the Cloud Computing Network stack to enable broad network access to ensure on-demand self-services across Cloud Deployment Models (Public, Private, Community, Hybrid).
6. May be responsible for designing virtual network as service and the network for Cloud Optimized Storage.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
Bachelor's Degree in Electrical/Electronics Engineering, Computer Science, or Information Systems. Eight (8) years experience in telecommunications network architectures may be substituted for a Bachelor's Degree.

Rates
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General Summary
Has knowledge in one or more aspects of telecommunications, SOA and Cloud Computing network architectures for Government applications. May possess broad knowledge in network integration, network interoperability, network implementation, Cloud Computing infrastructure, Cloud Computing Deployment Models (SaaS, PaaS, IaaS), telecommunications technologies, or network protocols. Capable of independent work on specific tasks associated with the implementation of specific aspects of network architecture projects and is capable of providing limited guidance or supervision of Engineers working on highly complex network architecture projects.

Principal Duties and Responsibilities

1. Provides general support for network architecture planning.
2. Provides technical support in one or more specific areas associated with network-architecture technology, interoperability, or integration.
3. Provides support for the development of technical analyses, white papers, or research for specific technical areas of network architecture.
4. Provides general analyses on network interoperability topologies, technologies, interfaces, and protocols.
5. May be responsible for designing the Cloud Computing Network stack to enable broad network access to ensure on-demand self-services across Cloud Deployment Models (Public, Private, Community, Hybrid).
6. May be responsible for designing virtual network as service and the network for Cloud Optimized Storage.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Master's Degree in Computer Science, Electrical or Electronics Engineering, Information Systems, or equivalent and 1 year experience. A Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems, or equivalent and 2 years general work experience is considered equivalent to a Master's Degree and 1 year's experience. With a PhD, no experience is required.

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General Summary
Has in-depth knowledge of multiple aspects of telecommunications, SOA and Cloud Computing network architectures for Government applications. May possess subject matter expertise in network integration, network interoperability, network implementation, Cloud Computing infrastructure, Cloud Computing Deployment Models (SaaS, PaaS, IaaS), telecommunications technologies, or network protocols. Has the ability to use experience and technical judgment to reach conclusions in the face of limited and/or uncertain data. Supervises or manages the implementation of specific aspects of network architecture planning and is capable of supervising a team of specialty Engineers working on highly complex network architecture projects.

Principal Duties and Responsibilities

1. Provides lead specialty engineering for a specific technology area associated with network architectures.
2. Provides technical support in one or more specific areas associated with network-architecture technology, interoperability, or integration.
3. Performs technical lead management responsibilities for specific technical areas of network architecture projects.
4. Provides in-depth analyses on network interoperability, topologies, technologies, interfaces, and protocols.
5. May be responsible for designing the Cloud Computing Network stack to enable broad network access to ensure on-demand self-services across Cloud Deployment Models (Public, Private, Community, Hybrid).
6. May be responsible for designing virtual network as service and the network for Cloud Optimized Storage.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Doctorate in Computer Science, Electrical or Electronics Engineering, Information Systems or equivalent, and 6 years general work experience in telecommunications. A Master's Degree in Computer Science, Electrical or Electronics Engineering, Information Systems, or equivalent and 8 years experience or a Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent and 10 years experience are considered equivalent to a Doctorate and 6 years experience.

Rates
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General Summary
Under supervision performs a variety of network engineering tasks which are broad in nature and are concerned with the design and implementation of integrated networks, including personnel, hardware, software and support facilities and/or equipment. Performs with some latitude for unreviewed actions and decisions.

Principal Duties and Responsibilities

1. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications.
2. Responsible for the technical/engineering part of a major project or a project of lesser complexity and importance than those normally assigned to a higher level engineer.
3. Coordinates the activities of Network Technicians assigned to specific network engineering projects.
4. May be responsible for designing the Cloud Computing Network stack to enable broad network access to ensure on-demand self-services across Cloud Deployment Models (Public, Private, Community, Hybrid).
5. May be responsible for designing virtual network as service and the network for Cloud Optimized Storage.
6. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 3 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, one (1) year of general experience is required. With a PhD, no experience is required.

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General Summary
Has knowledge and experience architecting and configuring Commercial Off The Shelf (COTS) Network Management solutions (i.e., Tivoli, Computer Associates, HP OpenView) for Government applications. Typically has knowledge of one or more flavors of Unix and leading hardware vendors' products on which the Network Management platform would run. Capable of working, with supervision, on specific aspects of network management engineering.

Principal Duties and Responsibilities

1. Provides assistance to the design, development, and deployment of fault and performance network management systems that provide the required trouble isolation and identification required for the applications.
2. Supports the identification of deficiencies in existing Network Management platforms and proposes solutions that mediate these problems.
3. Supports customizations to existing Network Management implementations to reduce the interval from identification of a fault to problem resolution.
4. Supports the integration of multiple COTS vendor products into a seamless operation for a given Cloud Deployment Model (SaaS, PaaS, Iaas).
5. Supports integration of multiple COTS vendor products into a seamless operation for a Network Operations Center (NOC).
6. Supports knowledge transfer to NOC personnel or other individuals charged with the maintaining the environment being monitored by the Network Management solution.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent. Eight (8) years experience in telecommunications network management may be substituted for a Bachelor's degree.

Rates
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General Summary
Has broad in-depth knowledge and several years experience in architecting and configuring Commercial Off The Shelf (COTS) Network Management solutions (i.e., Tivoli, Computer Associates, HP OpenView) for Government applications. Typically has knowledge of one or more flavors of Unix and leading hardware vendors' products on which the Network Management platform would run.

Principal Duties and Responsibilities

1. Designing, developing, and deploying a fault and performance network management system that provides the required trouble isolation and identification required for the applications.
2. Identifying deficiencies in existing Network Management platforms and proposing solutions that mediate these problems. May include identification of COTS platforms that are currently not deployed.
3. Providing customizations to existing Network Management implementations to reduce the interval from identification of a fault to problem resolution.
4. Supports the integration of multiple COTS vendor products into a seamless operation for a given Cloud Deployment Model (SaaS, PaaS, Iaas).
5. Integration of multiple COTS vendor products into a seamless operation for a Network Operations Center (NOC).
6. Knowledge transfer to NOC personnel or other individuals charged with the maintaining the environment being monitored by the Network Management solution.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Master's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent and 3 or more years experience in Network Management platforms. A Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent and 5 years general work experience (of which 3 years have been spent on Network Management) is considered equivalent to a Master's Degree and 3 years experience. With a PhD, 1 year of general experience is required.

Rates
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General Summary
Has broad in-depth knowledge and several years' leadership experience in architecting and configuring Commercial Off The Shelf (COTS) Network Management solutions (i.e., Tivoli, Computer Associates, HP OpenView) for Government applications. Typically has knowledge of one or more flavors of Unix and leading hardware vendors' products on which the Network Management platform would run. Has the ability to use experience and technical judgment to reach conclusions in the face of limited and/or uncertain data. Supervises or manages the implementation of specific aspects of network management engineering and is capable of supervising a team of technical specialists working on complex projects.

Principal Duties and Responsibilities

1. Provides technical lead for designing, developing, and deploying a fault and performance network management system that provides the required trouble isolation and identification required for the applications.
2. Provides leadership to identify deficiencies in existing Network Management platforms and proposes solutions that mediate these problems. May include identification of COTS platforms that are currently not deployed.
3. Provides leadership for customizations to existing Network Management implementations to reduce the interval from identification of a fault to problem resolution.
4. Supports the integration of multiple COTS vendor products into a seamless operation for a given Cloud Deployment Model (SaaS, PaaS, Iaas).
5. Provides leadership for integration of multiple COTS vendor products into a seamless operation for a Network Operations Center (NOC).
6. Leads team performing knowledge transfer to NOC personnel or other individuals charged with the maintaining the environment being monitored by the Network Management solution.
7. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
8. May perform other duties as required.

Job Specifications
A Doctorate in Computer Science, Electrical Engineering, Information Systems or equivalent and 6 years experience in Network Management platforms. A Master's Degree in Computer Science, Electrical Engineering, Information Systems or equivalent and 8 years general work experience (of which 4 years have been spent on Network Management) is considered equivalent to a Doctorate and 6 years experience.

Rates
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General Summary
Provides senior level technical direction and manages large complex network operations involving legacy systems and state of the art technology. Must be capable of performing at a very senior level in an environment with multiple network topologies and protocols as well as multiple operating systems.

Principal Duties and Responsibilities

1. Operate and maintain large complex enterprise telecommunications networks.
2. Evaluate existing networks to identify deficiencies and recommend performance improvements.
3. Consult with user personnel to ensure that problems have been properly identified and that the proposed solution will ensure proper resolution.
4. Analyze network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols. May be required to prepare studies on network performance and give presentations on communications concepts and recommended improvements.
5. Provide technical direction to other network personnel concerning data communications, front end devices, simulation and queuing analysis, and the configuration, integration, and testing of complex large scale computer integrated networks.
6. Participate in the preparation of specifications for acquiring commercially available communications networks.
7. Work independently or as a team leader to ensure the integrity of multiple complex network systems.
8. Analyze new software releases and hardware upgrades to determine impact on existing components.
9. Perform complex diagnostic testing, analysis and optimization of all components of the network including power, communications, hardware, lines, modems, and workstations. Perform systems testing and optimization of software components.
10. Plan installations, transitions, and cutovers of network components and capabilities.
11. Analyze network characteristics such as traffic, transmission speeds, and throughput.
12. Review communications networks as to their ability to support current requirements and develops methodology for utilizing new technology to perform existing activities more effectively.
13. Recommend network security procedures, including new procedures to secure Internet Protocol version 6 (IPv6).
14. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.

Job Specifications
A Bachelors Degree in Computer Science or related field and Seven (7) years of progressive ADP and/or network experience. Three (3) years experience in implementing and maintaining complex telecommunication systems, including: developing and testing communications software interface programs; developing specifications; using protocol interfaces for multiple environments. If proposed as a Task Leader, twelve (12) months experience supervision of activities similar to those included in the specific task to which assigned. A NOS specific and/or other additional professional certification may also be required if necessary to meet task requirements. Five (5) years of specific job related experience or eight (8) years of general related experience may be substituted for the Bachelor's Degree requirement or a Master's Degree in an appropriate discipline may be substituted for two (2) years of general experience and one (1) year of specialized experience.

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General Summary
Works under supervision to perform a variety of network engineering tasks which are broad in nature and are concerned with the design and implementation of integrated networks, including personnel, hardware, software and support facilities and/or equipment. Works under the supervision of a Sr. Network Engineer or Network Engineer.

Principal Duties and Responsibilities

1. Supports the planning and performance of network engineering research, design development, and other assignments in conformance with network design, engineering, and customer specifications.
2. Supports the technical/engineering part of a networking project assigned to higher level engineers.
3. Works under the supervision of a Sr. Network Engineer or Network Engineer.
4. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent, or High School Diploma and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. There is no experience substitution for a High School Diploma, however a G.E.D. or other degree equivalency program is acceptable.

Rates
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General Summary
Manages computer operations. Ensures production schedules are met. Ensures computer system resources are used effectively.

Principal Duties and Responsibilities

1. Coordinates the resolution of production-related problems.
2. Ensures proper relationships are established between customers, teaming partners, and vendors to facilitate the delivery of information technology services.
3. Provides users with computer output. Supervises staff operations.

Job Specifications
Bachelor's Degree or equivalent and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's degree, 3 years of general experience is required. With a PhD, 1 year of general experience is required.

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General Summary
Provides support necessary to manage a medium to large-scale computer system in the area of execution toward delivery of final product utilizing a predefined and documented set of procedures and directions.

Principal Duties and Responsibilities

1. Analyze system input data to determine applicability to client requirements.
2. Develop procedures to determine validity of reports produced during system execution. Analyze error transactions to determine corrective action.
3. Develop simple ad hoc programs using a state of the art retrieval system when input is provided through predefined parameters and operations scheduling and/or computer data library functions.

Job Specifications
High School Diploma or equivalent and two (2) years experience in ADP Systems Analysis/Programming, ADP operations, production control/support activities, etc. Specialized: Six (6) months experience in an ADP Scheduling/Production environment or equivalent ADP support function. Directly related technical education/training may be substituted on the basis of one (1) month of training for one (1) month of experience not to exceed six (6) months. No further substitution of education for experience is permitted.

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General Summary
Directs the performance of a variety of related projects, which may be organized by technology, program, or client. Oversees the technology development and/or application, marketing, and resource allocation within a program client base. Program areas typically represents more than three functional areas that may include engineering, GIS and geospatial, systems analysis, quality control, administration, etc.

Principal Duties and Responsibilities

1. Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of all contractual items.
2. Operates within client guidance, contractual limitations, and Company business and policy directives.
3. Serves as focal point-of-contact with client regarding program activities.
4. Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation.
5. Manages program consisting of multiple projects including project identification, design, development, and delivery.
6. Maintains the development and execution of business opportunities based on broad, general guidance.
7. Confers with project manager to provide technical advice and to assist with problem resolution.
8. Responsible for marketing new technology and follow-on business acquisitions.
9. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 10 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's Degree. With a Master's Degree, eight (8) years of general experience is acceptable. With a PhD, 6 year of general experience is required.

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General Summary
Works under supervision to support the activities of a Sr. Programmer Analyst. Supports the maintenance and operating efficiency of a major subsystem, such as the teleprocessing network, GIS spatial data integration or database management systems, etc.

Principal Duties and Responsibilities

1. Support the continual assessment of the performance of appropriate software systems to identify and correct problems which impact operation efficiency and work quality.
2. Analyzes performance indicators such as system's response time and number of programs being processed to ensure operational efficiency.
3. Designs, codes, installs, and maintains appropriate systems software program.
4. Supports the identification, evaluation, customizing and implementation of vendor-supplied software packages.
5. Supports special system regenerations where applicable to reflect changes in peripheral configuration.
6. Ensures the maintenance of adequate software systems documentation.
7. Trains users in applications programming and other user personnel in the use of systems software and related hardware.
8. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required.

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General Summary
Oversees financial management and administrative activities, such as budgeting, manpower resource planning, and financial reporting.

Principal Duties and Responsibilities

1. Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions.
2. Develops work breakdown structures, prepare charts, tables, graphs, and diagrams to assist in analyzing problems.
3. Provides daily supervision and direction to staff.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree.

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General Summary
Establishes and maintains a process for evaluating systems and associated documentation. Determines the resources required for quality control. Maintains the level of quality throughout the project life cycle.

Principal Duties and Responsibilities

1. Conducts formal and informal reviews at pre-determined points throughout the development life cycle.
2. Provides technical and administrative direction for personnel performing systems development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules.
3. Coordinates with the Project Manager to ensure problem solution and user satisfaction.
4. Makes recommendations, if needed, for approval of major systems installations.
5. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, no experience is required.

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