Descriptions of IT Professional Services S - W

The following list of labor categories specifies the minimum qualifications for personnel required by this contract. Hourly rates for each category are available for both SAIC (on-site) and Customer (off-site) locations.

General Summary
Technical subject matter expert for enterprise-wide system management tools and operations. Broad understanding of complex, multi-platform information technology (IT) infrastructure operations, hardware, software, processes and tools. Develops detailed design documents for multiple platform three tiered client server environments including geospatial definition and design. Architect solutions for systems management tools and oversees project implementation. Also has a good understanding of Cloud Deployment Models (Public, Private, Hybrid, Community), Cloud Delivery Services (Software as a Service [SAAS], Platform as a Service [PAAS] and Infrastructure as a Service [IAAS]), hypervisors and virtualization.

Principal Duties and Responsibilities

1. Design and document enterprise management solutions for complex heterogeneous IT environments.
2. Architect solutions that integrate systems, network and help desk tools into an integrated IT solution.
3. Provide hardware and software tool selection analysis and recommendations.
4. Manages technical teams with diverse areas of specialization to implement multiple software management tools either sequentially or in parallel.
5. Confers with project manager to provide technical advice and to assist with problem resolution.
6. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 12 years of general experience Six (6) years of general experience is equivalent to a Bachelor's Degree. With a Master's Degree, six (6) years of general experience is acceptable. With a PhD, 4 years of general experience is required.

Rates
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• Off-Site Rates

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General Summary
Conduct IT engineering work requiring judgment in the evaluation, selection, adaptation and/or modification of standard techniques, procedures and criteria. Develop new approaches to problem solving. Independently performs assignments with instructions as to the general results expected. Supports GIS and geospatial information and metadata standards. Receives technical guidance on unusual or complex problems and supervisor approval for all projects. May supervise other engineers or technicians on assigned work.

Principal Duties and Responsibilities

1. Implement engineering principles, techniques and processes.
2. Determine product specifications and evaluate technologies for implementation and integration within the customer parameters.
3. Document the results of complex analysis and design tasks.
4. Design moderate to complex systems; assist in developing standards and techniques.
5. Formulate and document alternative methodologies for achieving customer objectives. Also defines systemarchitectures and infrastructures to provide required functionality.

Job Specifications
Bachelor's degree in Engineering or a related curriculum and ten (10) years of experience. Five (5) years of specific job related experience or eight (8) years of general experience may be substituted for a Bachelor's degree.

Rates
• Off-Site Rates

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General Summary
Primary interface with vendor support service groups. Provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. Monitors and responds to a variety of hardware and software testing tools and techniques.

Principal Duties and Responsibilities

1. Provide LAN server support.
2. Requires extensive knowledge of PC/LAN communications hardware and software in multi-protocol environment, and networks management software.
3. Work independently or as a functional leader to provide level support of client technical areas.
4. Will have responsibility for providing one or more of the following: Evaluating, analyzing, planning and implementing the testing and installation of new or enhanced hardware and software for microcomputers.
5. Evaluate client training requirements in the use of installed and planned hardware, commercial off the shelf software, and network products, develop and provide training applicable to those requirements.
6. Configure multiple operating systems and applications software and interfaces for microcomputers to be used in conjunction with other computer hardware and various systems such as networks, CAD, digitizing devices.
7. May be required to analyze requirements and implement solutions for facility management applications in a specified media.

Job Specifications
High School Diploma or equivalent and five (5) years of experience in microcomputer systems support. Two (2) years of experience working with a variety of hardware and software designated for task performance. If proposed as Task Leader, twelve (12) months experience supervising microcomputer activities.

Rates
• Off-Site Rates

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General Summary
Performs a variety of network engineering tasks, either independently or under supervision, which are broad in nature and are concerned with the design and implementation of integrated networks, including personnel, hardware, software, and support facilities and/or equipment. Supervises team of Network Engineers through project completion.

Principal Duties and Responsibilities

1. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications.
2. Supervises team of Network Engineers through project completion.
3. Responsible for major technical/engineering projects of higher complexity and importance than those normally assigned to lower level engineers.
4. Coordinates the activities of Network Engineers and Network Technicians assigned to specific network engineering projects.
5. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition form IPv4 to IPv6.
6. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 6 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, four (4) years of general experience is required. With a PhD, 2 year of general experience is required.

Rates
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• Off-Site Rates

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General Summary
Organizes and directs network installations and site surveys.

Principal Duties and Responsibilities

1. Assesses and documents current site network configuration and user requirements.
2. Designs and optimizes network topologies.
3. Directs and leads preparation of engineering plans and site installation Technical Design Packages.
4. Develops installation schedules.
5. Mobilizes network installation team.
6. Directs and leads preparation of drawings documenting configuration changes at each site.
7. Prepares site installation and test reports.
8. Coordinates post-installation operations and maintenance support.
9. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition form IPv4 to IPv6.

Job Specifications
High School Diploma or equivalent and 5 years of general experience. There is no experience substitution for a High School Diploma, however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable. With a Bachelor's degree, 3 years of general experience is required. With a Masters Degree, 1 year of general experience is required.

Rates
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General Summary
Works independently on highly complex operating systems analysis/programming projects using programming languages.

Principal Duties and Responsibilities

1. Install, generate, maintain, test and debug system software programs.
2. Develop instructions for use of operating systems software and modifies/maintains system software packages via releases and utilities from manufacturers.
3. Evaluate existing operating systems software and recommends changes.
4. Optimize systems software performance.
5. Responsible for applications dealing with the overall operating system, such as sophisticated file maintenance routines, networks, CAD or GIS system software such as ArcSDE, ArcIMS, ArcGIS and Oracle Spatial, or mathematical/scientific software packages.
6. Engineer highly complex software such as may relate directly to operating systems, their performance, or controlled devices.
7. Prepare and edit FIP documentation incorporating information provided by user, specialist, analyst, programmer, and operations personnel.
8. Interpret technical documentation standards and prepare documentation according to supplied standards.
9. Other duties may include writing, editing and/or graphic presentation of technical information for both technical and non-technical personnel.

Job Specifications
High School Diploma or equivalent and six (6) years of experience in operating systems programming and/or analysis. Three (3) years experience working independently on highly complex operating systems analysis/programming projects using programming languages. Directly related college level study may be substituted for general experience at a rate of one (1) year of study for six (6) months of experience. No more than four (4) years of study may be substituted for experience. If proposed as a Task Leader, twelve (12) months experience in supervision/management of ADP Support Activities.

Rates
• Off-Site Rates

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General Summary
Works independently, with management review of end results. Has prime accountability for the maintenance and operating efficiency of a major subsystem, such as the teleprocessing network, a database management systems or a GIS data application or integration.

Principal Duties and Responsibilities

1. Continually assess the performance of appropriate software systems to identify and correct problems which impact operation efficiency and work quality.
2. Maintains active liaison with user personnel to ensure continuing responsiveness of applicable system software user requirements.
3. Analyzes performance indicators such as system's response time and number of programs being processed to ensure operational efficiency.
4. Designs, codes, installs, and maintains appropriate systems software program.
5. Identifies, evaluates, tailors, and directs the implementation of vendor-supplied software packages.
6. Performs special system regenerations where applicable to reflect changes in peripheral configuration.
7. Ensures the maintenance of adequate software systems documentation.
8. Recommends to management the purchase or lease of system software packages and related hardware.
9. Provides technical assistance to less experienced systems software personnel in the resolution of complex system-related problems.
10. Trains users in applications programming and other user personnel in the use of systems software and related hardware.
11. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 6 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, four (4) years of general experience is required. With a PhD, 2 year of general experience is required.

Rates
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General Summary
Directs the performance of a variety of highly technical projects which may be organized by technology, program or client. Oversees the technology development and/or application, enterprise and multi-agency geospatial project design, marketing, and resource allocation within program client base. Program areas typically include engineering, integration, test, systems analysis, quality assurance, etc.

Principal Duties and Responsibilities

1. Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of all contractual items.
2. Operates within client guidance, contractual limitations, and Company business and policy directives.
3. Serves as focal point of contact with client regarding program activities.
4. Ensures that all required resources are available for program implementation.
5. Maintains the development and execution of business opportunities based on broad, general guidance.
6. Confers with project manager to provide technical advice and to assist with problem resolution.
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 15 years of general experience. Six (6) years of general experience is equivalent to a Bachelor's Degree. With a Master's Degree, thirteen (13) years of general experience is acceptable. With a PhD, 11 year of general experience is required.

Rates
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• Off-Site Rates

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General Summary
Under general supervision, engineers software solutions based upon client requirements. Generally, has one or more Software Engineers on staff and heads up projects that make use of commercially available or custom Computer Aided Software Engineering (CASE) tools as required. Also utilizes various COTS products and techniques such as Tomcat, PostgreSQL, Postgis, GML, KML, XML, ArcSDE, ArcIMS, ArcSDE, ArcGIS Server, ArcIMS, and Oracle Spatial, FGDC, OGIS, OGC and other GIS standards.

Principal Duties and Responsibilities

1. Engineers software solutions based upon client requirements.
2. Supervises a staff of Software Engineers as required.
3. Manages projects that make use of commercially-available or custom CASE tools as required.
4. Develops technical documentation detailing the project design parameters.
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 8 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, six (6) years of general experience is required. With a PhD, 4 years of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Acts as a lead in performing systems analysis of computer and communications/networks systems. Oversees the overall installation of computer operating systems, network, and application software, hypervisors and other Cloud Computing infrastructure components, SOA software (ESBs, Web Servers, Business Process Software, Portal Servers). Has ability to adapt to new situations and environments. Possesses keen troubleshooting skills to assist other Sr. Systems Analysts and Program Managers to analyze enterprise information and geospatial architectures, process workflow management, ESRI technology, Oracle Spatial, and Web services.

Principal Duties and Responsibilities

1. Performs systems analysis of computer and networking systems.
2. Supports other Sr. Systems Analysts and Program Managers, as required.
3. Oversees the overall integration of all systems peripherals so that they can operate correctly within a predefined environment.
4. Oversees hotline support to customers.
5. Analyzes and develops technical documentation detailing the installation procedures.
6. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 8 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, six (6) years of general experience is acceptable. With a PhD, 4 years of general experience is required.

Rates
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• Off-Site Rates

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General Summary
Acts as a lead in defining and executing systems engineering activities within a project such as process definition and workflow management. These activities may consist of systems planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, and development and staffing of a systems engineering or security management plan.

Principal Duties and Responsibilities

1. Performs systems engineering planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, security impact analysis.
2. Development and staffing of a systems engineering or security management plan.
3. Supports other Sr. Systems Engineers and Program Managers, as required.
4. Analyzes and develops technical documentation detailing the integration and system performance or information security.
5. May analyze security implications of authentication and authorization of Cloud based services spanning all the Delivery Models (SaaS, PaaS, Iaas).
6. Coordinates the activities of Systems Engineers and Jr. Systems Engineers assigned to specific systems engineering projects.
7. May analyze security implications of transitioning from IPv4 to Internet Protocol version 6 (IPv6).
8. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 8 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, six (6) years of general experience is required. With a PhD, 4 years of general experience is required.

Rates
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• Off-Site Rates

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General Summary
Acts as a lead in defining and executing integration engineering activities within a project. These activities may consist of concept exploration and assessment, systems integration, systems of systems integration, performance management, technology assessment, testing and validation, and development and staffing of a systems integration plan.

Principal Duties and Responsibilities

1. Performs concept exploration and assessment, systems integration, systems of systems integration, performance management, technology assessment, testing and validation.
2. Development and staffing of a systems integration management plan.
3. Supports other Engineers and Program Managers, as required.
4. Analyzes and develops technical documentation detailing the integration and system performance.
5. Coordinates the activities of system integration engineers assigned to specific systems integration projects.
6. May test implementation of Internet Protocol version 6 (IPv6).
7. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 12 years of general experience. 6 years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, 10 years of general experience is required. With a PhD, 8 year of general experience is required.

Rates
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General Summary
Identifies, develops, implements, and conducts training and instruction of technical-based subject matter related to computer hardware/software, communications, local and wide area networking, Internet, video, imaging, geospatial capabilities & products and business processes, Government regulations, procurement/acquisition, strategic planning, etc., as required for a particular situation.

Principal Duties and Responsibilities

1. Designs, develops, prepares and refines training curriculum and course materials for various classroom and other instructional environments.
2. Possesses skills and knowledge in computer-based and multimedia training environments.
3. Conducts training requirements surveys, designs computer-based and multimedia curriculum in response to specific system training requirements during the life cycle.
4. Is intimately knowledgeable in the subject matters for which he/she is developing curriculum.
5. Supervises Training Specialists in the instruction of individual trainees as well as whole classes of students in a variety of technical-based subject matter.
6. Collaborates, when necessary, with outside entities.
7. May develop training on Internet Protocol version 6 (IPv6) and on issues dealing with the transition from IPv4 to IPv6.

Job Specifications
Bachelor's Degree or equivalent and 6 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, four (4) years of general experience is required. With a PhD, 2 year of general experience is required.

Rates
• On-Site Rates
• Off-Site Rates

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General Summary
Under general supervision, engineers software solutions based upon client requirements. Generally reports to a Sr. Software Engineer and makes use of commercially-available or custom Computer Aided Software Engineering (CASE) tools as required also may utilize COTS products and techniques including Tomcat, PostgreSQL, Postgis, GML, KML, XML, web services, ArcSDE, ArcIMS, ArcSDE, ArcGIS Server, ArcIMS, and Oracle Spatial.

Principal Duties and Responsibilities

1. Engineers software solutions based upon client requirements.
2. Supports a Sr. Software Engineer as required.
3. Uses commercially-available or custom CASE tools as required.
4. Develops technical documentation detailing the project design parameters.
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, three (3) years of general experience is required. With a PhD, 1 year of general experience is required.

Rates
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General Summary
Expert in single or multiple technical disciplines. Provides Expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where a specific subject matter expertise is necessary.

Principal Duties and Responsibilities

1. Plans and performs research, design assessment, development, integration and other assignments in a specific technical area.
2. Supervises broad team of systems engineers.
3. Responsible for highly complex technical/engineering areas.
4. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 17 years of general experience. 6 years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, 15 years of general experience is required. With a PhD, 13 year of general experience is required.

Rates
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General Summary
Supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based.

Principal Duties and Responsibilities

1. Optimizes system operation and resource utilization, and performs system capacity analysis and planning.
2. Provides assistance to users in accessing and using business systems.

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's degree no experience is required.

Rates
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General Summary
Under general supervision, performs systems analysis of computer and communications/network systems. Performs systems installation of computer operating systems, network, and applications software, and computer/network hardware, hypervisors and other Cloud Computing infrastructure components, SOA software (ESBs, Web Servers, Business Process Software, Portal Servers). Provides hotline support to customers. Has ability to adapt to new situations and environments including GIS applications and requirements. Possesses keen troubleshooting skills to assist Sr. Systems Analysts.

1. Performs systems analysis of computer and networking systems.
2. Supports a Sr. Systems Analyst, as required.
3. Provides overall integration of all systems peripherals so that they operate correctly within a predefined environment.
4. Provides hotline support to customers.
5. Develops technical documentation detailing the installation procedures.
6. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, three (3) years of general experience is acceptable. With a PhD, 1 year of general experience is required.

Rates
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General Summary
Senior scientist who independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment. Supervises team of Sr. Systems Engineers, Network Engineers, Sr. Network Engineers, and Network Engineers through project completion and is considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking.

Principal Duties and Responsibilities

1. Plans and performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications.
2. Supervises team of Sr. Systems Engineers, Systems Engineers, Sr. Network Engineers, and Network Engineers.
3. Responsible for highly complex technical/engineering projects.
4. Coordinates the activities of Sr. Systems Engineers, Systems Engineers, Sr. Network Engineers, and Network Engineers assigned to specific system and network engineering projects.
5. Is the lead technical authority on the project.
6. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transition from IPv4 to IPv6.
7. May perform other duties, as assigned.

Job Specifications
Master's Degree or equivalent and 10 years of general experience. A Bachelor's Degree and 9 years of general experience is equivalent to a Master's Degree or a High School Diploma (or equivalent) and 15 years of general experience is considered equivalent to a Master's Degree. With a Doctorate, eight (8) years of general experience is acceptable.

Rates
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General Summary
Under general supervision, defines and executes systems engineering activities within a project. These activities may consist of systems planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, and development and staffing of a systems engineering or security management plan.

Principal Duties and Responsibilities

1. Performs systems engineering planning, information security planning, performance management, capacity planning, testing and validation, risk assessment, benchmarking, information engineering, security impact analysis.
2. Development and staffing of a systems engineering or security management plan.
3. Supports a Sr. Systems Engineer, as required.
4. Analyzes and develops technical documentation detailing the integration and system performance or information security.
5. May analyze security implications of authentication and authorization of Cloud based services spanning all the Delivery Models (SaaS, PaaS, Iaas).
6. Coordinates the activities of Systems Engineers and Jr. Systems Engineers assigned to specific systems engineering projects.
7. May analyze security implications of transitioning from IPv4 to Internet Protocol version 6 (IPv6).
8. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 5 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, three (3) years of general experience is required. With a PhD, 1 year of general experience is required.

Rates
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General Summary
Senior Architect who independently performs a variety of system design and integration tasks which are broad in nature and are concerned with design, implementation and architecting of major systems, systems of systems, integration of systems elements and related support systems. Often supervises a broad team of engineers through project completion.

Principal Duties and Responsibilities

1. Plans and performs systems engineering research, design, development, integration and other assignments in conformance with system design, engineering, and customer specifications.
2. Supervises broad team of systems engineers.
3. Responsible for highly complex technical/engineering projects.
4. Often leads team in technical areas.
5. May perform other duties, as assigned.

Job Specifications
Bachelor's Degree or equivalent and 14 years of general experience. 6 years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, 12 years of general experience is required. With a PhD, 10 year of general experience is required.

Rates
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General Summary
Under general supervision, defines and executes integration engineering activities within a project. These activities may consist of concept exploration and assessment, systems integration GIS integration, legacy systems integration, performance management, technology assessment, testing and validation, and development and staffing of a systems integration plan.

Principal Duties and Responsibilities

1. Performs concept exploration and assessment, systems integration, systems of systems integration, performance management, technology assessment, testing and validation.
2. Supports a Sr. System Integration Engineer, as required.
3. Analyzes and develops technical documentation detailing the integration and system performance.
4. May test implementation of Internet Protocol version 6 (IPv6).
5. May perform other duties as assigned.

Job Specifications
Bachelor's Degree or equivalent and 8 years of general experience. 6 years of general experience is considered equivalent to a Bachelor's Degree. With a Master's Degree, 6 years of general experience is required. With a PhD, 4 year of general experience is required.

Rates
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General Summary
Monitors and supports computer processing.

Principal Duties and Responsibilities

1. Coordinates input, output, and file media.
2. Distributes output and controls computer operation which may be mainframe, mini, or client/server based.

Job Specifications
High School Diploma and 2 years of general experience. There is no experience substitution for a High School Diploma, however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable. With a Bachelor's degree no experience is required.

Rates
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General Summary
Assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and other reports and deliverables. May have experience in Information Security.

Principal Duties and Responsibilities

1. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents or information security related documents.

Job Specifications
Bachelor's Degree or equivalent. Six (6) years of general experience is considered equivalent to a Bachelor's Degree.

Rates
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General Summary
Possesses high-level knowledge of telecommunications networks and/or technologies and integrates this information with knowledge of project management methodologies to organize and direct resources and deliver telecommunications products and services, such as consulting and research, for government applications. Capable of managing the planning, execution, and delivery phases of complex telecommunications projects within the constraints of contract terms and conditions and government procurement regulations.

Principal Duties and Responsibilities

1. Responsible for managing resources, scheduling, and allocation of funding in order to deliver contracted products and services on time.
2. Serves as point of contact for details regarding project progress.
3. Can work with Program Manager, or directly with Contract Officer/Contract Officer's Technical Representative, to identify and address changes in project scope, schedule, and budget.
4. Provides advice to assist with project problem resolution.
5. Is capable of developing proposals for new work and changes to existing work.
6. May be responsible for designing new Internet Protocol version 6 (IPv6) systems and/or planning transition form IPv4 to IPv6.

Job Specifications
A Bachelor's degree and (6) years Project Management experience is required. A Master's Degree and five (5) years Project management experience with at least 1 year managing government projects is acceptable. With a PhD, 3 year of general experience is required.

Rates
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General Summary
Conducts the research necessary to develop and revise training courses including GIS courses.

Principal Duties and Responsibilities

1. Develops and revises these courses and prepares appropriate training catalogs.
2. Prepares instructor materials (course outline, background material, and training aids).
3. Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).
4. Trains personnel by conducting formal classroom courses, workshops and seminars.
5. May provide training on Internet Protocol version 6 (IPv6).

Job Specifications
Bachelor's Degree or equivalent and 2 years of general experience. Six (6) years of general experience is considered equivalent to a Bachelor's Degree. With a Master's degree no experience is required.

Rates
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General Summary
Works independently in support of client requirements. Installs and configures WWW hardware; installs and implements WWW software; designs, develops, implements, and maintains Home/WEB pages tailored to client requirements.

Principal Duties and Responsibilities

1. Utilize software, such as, JAVA, HTML, Windows 95/NT, Visual C++, Visual Basic, PERL, C Shell scripts, Novell Netware, UNIX, TCP/IP, and various WEB authoring tools, e.g., Microsoft's Frontpage and Lotus Notes' Domino.
2. Monitor usage, pages browsed, time online; maintain currency with the Internet Service Provider's (ISPs), e.g., CompuServe, AOL, and Traveler's capabilities and performance by tracking downtime, and online performance.
3. Remain abreast of the latest developments in software, hardware, and services provided by the ISPs and recommends upgrades/alternatives to more effectively meet client requirements.
4. Navigate databases; develop capabilities to prevent unauthorized intrusions; train users on ISP, homepage, and WKW use; and prepare/edit system documentation.
5. May be responsible for designing new Internet Protocol version 6 (IPv6) networks and/or planning transistion form IPv4 to IPv6.

Job Specifications
High School Diploma or equivalent and four (4) years general experience in microcomputer technology. Two (2) years experience in various network technologies for LAN and WAN, servers, network operating systems and protocols, inter/intranet servers and languages, and designing, developing, and maintaining WEB pages. If proposed as Task Leader, twelve (12) months in supervision/management of ADP support activities.

Rates
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