Labor Categories

The following is a list of the 17 different labor categories available:

Substitution of Experiences

The Millennia contract allows substitution of experience vice education as covered below.

General Experience
General Experience refers to the minimum of years required in Information Technology (IT). This experience must have been obtained within the most recent 15 years.

Specialized Experience
Specialized Experience refers to the minimum number of years required related to the particular appropriate skills for a labor category. This experience is not in addition to, but may be part of the minimum experience required in General Experience. This specialized experience may require education in specific studies and/or formal accreditation in an IT related discipline (e.g. Certified Novell Engineer (CNE) or Microsoft Certified Engineer (MSCE).)

Substitution of Education for Experience
An Associate's degree may be substituted for one year of general and specialized experience for those labor categories requiring a high school diploma. A Bachelor's degree may be substituted for two years of general and specialized experience for those labor categories requiring a high school diploma. A Master's degree may be substituted for three years of general and specialized experience for those labor categories requiring a high school diploma. Formal accreditation in an area closely related to the statement of work may be substituted for one year of general and specialized experience for those labor categories requiring a Bachelor's degree. A Master's degree may be substituted for two years of general and specialized experience for those labor categories requiring a Bachelor's degree. Formal accreditation in an area closely related to the statement of work may be substituted for one year of general and specialized experience for those labor categories requiring a Bachelor's degree.

Substitution of Experience for Education
The labor category description provides the minimal degree required to qualify for each labor category. Experience may be substituted for the minimal degree depending on the number of years and nature of the experience. Seven (7) years of general and specialized experience may be substituted for the next degree. However, no experience substitution is allowed for a High School Diploma, Associate’s Degree or Formal Accreditation. The allowable substitutions are as follows:

  • High School Diploma plus 7 years = Bachelor’s Degree
  • High School Diploma plus 14 years = Master’s Degree
  • Bachelor’s Degree plus 7 years = Master’s Degree

Master IT Analyst

General Experience: Ten (10) years progressive Information Technology (IT) experience including at least six projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Specialized Experience: Eight (8) years in supervision of substantial IT projects. Five (5) years of this experience must have been in supervising large IT services contracts, including people of various job categories and skills and must have occurred in the last ten (10) years.

Functional Responsibility: Ensures problem resolution and customer satisfaction for individual delivery orders; provides supervisory, technical, and administrative direction for personnel performing on a Task Order (TO).

Minimum Education: Master’s Degree

Senior IT Analyst

General Experience: Nine (9) years of progressive Information Technology (IT) experience including at least five projects in technical areas included in Section C. At least one project must have occurred within the past (3) years.

Specialized Experience: Two (2) years in supervision of substantial IT projects. One (1) year of this experience must have been in supervising large IT service contracts, including people of various job categories and skills and must have occurred in the last five (5) years.

Functional Responsibility: Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, FTS standards, and user standards specified in specific TOs.

Minimum Education: Bachelor’s degree.

Journeyman IT Analyst

General Experience: Seven (7) years of progressive Information Technology (IT) experience including at least three projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Specialized Experience: One (1) year in management of substantial IT projects. One (1) year of this experience must have been in managing large IT service contracts, including people of various job categories and skills and must have occurred in the last five (5) years.

Functional Responsibility: Supports a senior analyst with both technical and administrative tasks related to the project with direct responsibility for assuring the correctness of a product.

Minimum Education: Bachelor’s degree

Apprentice IT Analyst

General Experience: Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Works under general supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems.

Minimum Education: Bachelor’s degree

Junior IT Analyst

General Experience: Three (3) years of progressive Information Technology (IT) experience including at least one project in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Works under close supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems.

Minimum Education: Bachelor’s degree

Entry Level IT Trainee

General Experience: No Information Technology (IT) experience in technical areas included in Section C. Should have some academic knowledge related to the technical areas included in Section C.

Functional Responsibility: Works under close supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems.

Minimum Education: Bachelor’s degree

Senior Subject Matter Expert

General Experience: Ten (10) years of progressive Information Technology (IT) experience including at least six projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Specialized Experience: Five (5) years of this experience must have been in performing large IT projects related to the individual's subject matter expertise and must have occurred in the last eight (8) years.

Functional Responsibility: Serves as a senior subject matter technical expert in areas relevant to the project. Produces/reviews substantive and/or complex technical documentation reflecting detailed knowledge of technical areas included in Section C. Documentation subjects shall include but not limited to systems design, system architecture, feasibility studies, and system specifications. Interfaces with Government management personnel. Reports in writing and orally to Contractor management and Government representatives, including the Government CO and COR.

Minimum Education: Bachelor’s degree

Subject Matter Expert

General Experience: Seven (7) years of progressive functional experience related to the technical areas included in Section C. Most recent functional project experience must have occurred within the past three (3) years.

Specialized Experience: Three (3) years of this functional experience must have included management responsibility for large projects related to the individual's subject matter expertise and must have occurred in the last five (5) years.

Functional Responsibility: Serves as a subject matter technical expert in areas relevant to the project. Provide guidance to the technical staff on the functional procedures/processes/policies reflecting detailed knowledge of functional areas included in Section C. Interfaces with Government management personnel and functional proponents. Reports in writing and orally to Contractor management and Government representatives, including the Government CO and COR.

Minimum Education: Bachelor’s degree

Senior Technician

General Experience: Seven (7) years of progressive Information Technology (IT) experience including at least five projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Is responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Prepares and makes briefings and presentations. Leads team in on-site management of installations. Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Minimum Education: Associate’s Degree or Formal Accreditation (e.g. CNE, MSCE)

Journeyman Technician

General Experience: Five (5) years of progressive Information Technology (IT) experience including at least three projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Is responsible for direct technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Prepares and makes briefings and presentations. Assists in on-site management of installations. Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Minimum Education: High School Diploma

Technician

General Experience: One (1) year of progressive Information Technology (IT) experience including at least two projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Performs direct technical work on projects. Works under general supervision and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Minimum Education: High School Diploma

Junior Technician

General Experience: Completed corporate or on-the-job training on the technical skills required to support technical areas included in Section C.

Functional Responsibility: Performs direct technical work on projects. Works under close supervision and installs, operates, maintains, configures, troubleshoots, and repairs communications systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Minimum Education: High School Diploma

Procurement Management Expert

General Experience: Seven (7) years of progressive federal procurement experience including procurement planning, procurement, and contract administration. Must demonstrate in-depth knowledge of federal procurement regulations, policies and procedures. Must have at least five (5) years of experience working with federal contracting officers.

Specialized Experience: At least two (2) years of experience with Information Technology specifications and source information related to procurements of IT equipment. Must demonstrate the most recent two (2) years of work experience with new models and types of contract types and have demonstrated knowledge and experience of the benefits and difficulties of using various types of contracts. Should have experience negotiating COTS technical support agreements for hardware, software and communications for Government clients.

Minimum Education: Bachelor’s Degree

Project Control Officer

General Experience: Seven (7) years progressive Information Technology (IT) experience including at least four projects in technical areas included in Section C. At least one project must have occurred within the past three (3) years.

Functional Responsibility: Maintains the project schedule and ensures that deliverables are completed in timely manner. Oversees project cost control and cost projections. Supports the project manager in use of the project management tools used for activity assignment, resource planning, and cost control. Ensures the invoicing process provides the proper information and distribution on the invoices. Ensures smooth coordination consistent with the contract and task order procedures for the key personnel approval, consent to subcontract as well as consent to purchase travel, tools and other direct costs. Ensures problem resolution and customer satisfaction for individual task orders.

Minimum Education: Bachelor’s Degree

Emerging Technology Expert

General Experience: One (1) year progressive Information Technology (IT) experiences in technology areas included in Section C. Experience may have been gained in academic/commercial/government environment.

Specialized Experience: Requires demonstrated hands-on experience and/or training in the emerging technology area(s) included in Section C. Experience may have been gained in academic/commercial/government environment.

Minimum Education: Bachelor’s Degree

Clerical

General Experience: None

Functional Responsibility: Performs a variety of office-related duties to include filing, copying, delivery, mailing, etc.

Minimum Education: High School Diploma

Technical Writer

General Experience: Five (5) years experience developing, editing, and producing technical and graphic documentation for IT systems.

Specialized Experience: Two (2) years experience producing documentation for Government IT systems.

Functional Responsibility: Reviews and edits highly complex written and graphic technical materials, including system configuration, documentation, studies, reports and other presentation graphics. Ensures compliance with standards of style and format, good usage of English, and overall structure and organization of material.

Minimum Education: Bachelor’s Degree