Functional Area 3
Mission Support Services
The services offered under this area include a broad range of IT related to Mission Support Services (MSS). The anticipated services require a diversity of skills suitable to a variety of information technology environments. The ability to respond and to perform assignments with high quality services within a stringent time frame is essential. All task orders will require that the Contractor provide an integral staff including supervision. Anticipated services include, but are not limited to, the following areas of support:
- System Development and Software Maintenance
- Facilities Planning, Management, and Operations
- Local Area Networks (LAN), Metropolitan Area Networks (MAN), and Wide Area Network (WAN) System Design, Management, and Support
- Computer Systems Administration, Management and Maintenance
- Data Entry, Data Storage, Data Retrieval, and Electronic Records Management
- Specialized Workstation (i. e. CAD, CAD/CV, GIS) Support
- Computer Equipment Maintenance (both on-going and on-call)
- Systems Installation and Integration
- Production Support
- Software and Application Development, Maintenance and Enhancement Support
- Data Base Generation and Data Base Management
- Data and/or Media Management
- Orientation and Training
- Information Center/Help Desk
- Computer Graphics Support Services Electronic Records Management
Additional Functional Areas
- Functional Area 1 - Information Technology Planning, Studies, and Assessment
- Functional Area 2 - High End Information Technology Services (HITS)
- Functional Area 4 - Legacy Systems Migration and New Enterprise Systems Development