Enterprise Wide Solutions
SAIC's enterprise-wide solutions provide information technology and telecommunications services to link all business sectors and locations throughout your organization. Your business requirements drive the enterprise-wide solutions, and SAIC aligns with those requirements to meet your specific needs. Take advantage of SAIC's outstanding experience in providing enterprise-wide solutions to the energy industries. Our knowledge of both the industry and enterprise-wide solutions allows SAIC to help you apply enterprise-wide solutions that can streamline your operations today and into the future.
Integrated Services Management Center
The Integrated Services Management Center (ISMC) is SAIC's premier, state-of-the-art solution to a centralized approach to information technology service delivery.
The ISMC:
- Manages communications and computing infrastructures, including mainframes, distributed computers, desktops, and networks in multi-vendor, heterogeneous environments
- Allows centralized enterprise management for all IT services
- Delivers superior end-to-end service across all IT disciplines, including system, network management, and service center operations
Customized to meet mission-critical business requirements, the ISMC is an enterprise-wide solution that optimizes resources, streamlines procedures, and integrates disparate technologies. Its approach is to mesh best-of-breed technology with processes that enhance the relationships among people, technology, and organizational strategy. This results in breakthrough improvements in customer service while reducing costs across the IT enterprise. This process-driven methodology dissolves the barriers of traditional function-driven IT towers of operation and allows the consistent management of cross-platform service levels, metrics, and accountability.
Telecommunications Solutions for Utility Companies
SAIC's enterprise-wide solutions include telecommunications networks and services. SAIC offers an excellent track record in telecommunications consulting, engineering, software development, training, and research.
In addition to supporting traditional providers, we have helped emerging providers establish a secure foothold in the industry. With end-to-end expertise, we guide new entrants through every phase of the telecommunications business by providing:
- Network creation, including planning, designing, and engineering new networks and upgrading existing networks
- Service design, creation, testing, and network implementation
- Network security, reliability, and disaster recovery management
- Internet, electronic commerce, and Internet telephony
- Process reengineering to identify opportunities for improved efficiency and profitability
- Regulatory assistance, including advice and updates on regulatory developments, help in meeting regulatory requirements, and help in presenting client views to regulatory bodies
- Business, sales, and market support, from development materials to staff training
- Communications technical training that can be conducted in-house or at our facilities
- Applied research to produce customized software and network solutions
Whether you are looking for in-house telecommunications solutions or a leverage point for business diversification, SAIC will meet your specific needs.
