Standards

Commitment to Standards

SAIC implements an integrated system that meets international standards for quality management, IT service management, information security management, and environmental management. We operate an integrated Quality Management System that has been formally certified by Lloyd's Register Quality Assurance as meeting the requirements of the following internationally recognized standards:

• ISO 9001:2000, Quality Management Systems
• TickIT Guide Issue 5, Software Quality Management
• ISO/IEC 20000-1:2005, IT Service Management
• ISO 27001:2005, Information Security Management

The processes and procedures in our integrated management system are also aligned to meet the requirements of the following best practice standards and models:

• Control Objectives for Information and related Technology (CobiT®)
• Sarbanes-Oxley (SOX)
• IT Infrastructure Library® (ITIL®) for Service Delivery and Support
• Capability Maturity Model® Integration (CMMI®)

Our technical and business processes, proven methodologies, innovative tools, and best practice approaches help our customers achieve better value for their money, get more from their operations, create more efficient organisations, improve service delivery, and reduce costs.

As an organisation, we are dedicated to maintaining the highest standards of ethical behaviour and professional integrity.

We are also committed to operating an Environmental Management System compliant with ISO 14001 as indicated in our environmental policy.

CobiT is a registered trademark of the IT Governance Institute in the United States and other countries. IT Infrastructure Library and ITIL are Registered Trade Marks of the Office of Government Commerce in the United Kingdom and other countries. Capability Maturity Model and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.