Healthcare Services

Overview

We assist medical facilities in maximizing appointment scheduling and enabling patients to get through to their providers during peak call times via our centralized appointment desk offering. By helping to facilitate resource utilization, we help our clients boost staff productivity and efficiency, while improving patient satisfaction through fast, efficient appointment scheduling.

We provide patient enrollment services to validate patient eligibility and enrollment status before the patient arrives at their point of care. SAIC referral management specialists review provider referrals to assess completeness, patient eligibility and appropriateness. These services help to minimize patient on-site frustration with the registration process, control the costs of providing specialized care, and reduce some of the administrative burden on provider staff so they can better focus on providing enhanced patient support.

In addition, SAIC offers data analysis and ad hoc reporting services that give medical facility administrators insight into operational performance and assist in assessing patient satisfaction.

Our healthcare services include:

• Patient booking and enrollment:
• Validation of health insurance, patient eligibility and enrollment status
• Appointment scheduling
• Referral management
• Data analysis and ad hoc reporting