Whether it's wired or wireless, SAIC's managed LAN/WAN service provides comprehensive network management solutions that engage SAIC's network, telephony and wireless experts in the day to day management and monitoring of your network.
Our three redundant NOC's operate 24 x 7 and utilize the latest software tools enabling us to monitor and manage nearly every hardware vendor and platform. SAIC's managed WAN services are available for ATM/Frame Relay, MPLS, IP and Private Line networks.
Our managed LAN/WAN services include:
- Tier 1 Service Desk/End User Support
- Service Planning and Delivery Management
- Operations and Administration
- Predictive Fault Management
- Tier 2 and Tier 3 NOC support
- Technical Support Services
- Proactive Monitoring and Reporting
- Configuration Management and Change Control
- Performance Optimization
- Asset Management
- Network Security Services
- Maintenance
- Training & Documentation
- Data Network Implementation and Migration
With SAIC as an extension of your IT team, your enterprise reaps the rewards. We help create manageable, tangible benefits:
- Control start-up and ongoing operational costs
- Improve company focus on core competencies and strengths - increase revenues and profits
- Stay current with technology advancements
- Control technical risk
- Access to technical expertise in every area of IT, networking, telephony, and security
- World class performance
- Scale; up or down
- Consistency across a decentralized network
Your bottom line — higher productivity, lower costs, better access.