Process Improvement & CMMI Support

A Broad Range of Services

SAIC provides a wide variety of process improvement (PI) consulting, training and appraisal services associated with the Software Engineering Institute's (SEI) Capability Maturity Model Integration℠ (CMMI®) for Development (CMMI-DEV) and Services (CMMI-SVC) and industry-wide Lean and Six Sigma® practices.

Our consultants, instructors and appraisers have experience in industry best practices for implementing process improvement concepts, which is paramount when considering the potential for resource-consuming false starts that can be made when implementing a PI program or simply defining a business process.

Recognized Experts; Successful Implementations

SAIC's PI practitioners are not only recognized by the SEI as experts in providing key PI services (i.e., certified), but more importantly, they have been successful in implementing PI processes within our own organizations.

SAIC is an official member of the SEI's Partner Network (i.e., an SEI Partner) and can deliver official CMMI services.

Process Improvement Consulting Programs

SAIC offers a broad range of PI programs, specifically designed to achieve our clients' objectives and business goals.

• Tailored PI Programs
• Expert Coaching and Mentoring
• Measurement Programs

Tailored PI Programs

SAIC PI professionals leverage their experience in a wide range of industries and disciplines to optimize your unique PI solution. Working with senior management to understand highest priority objectives, we create and/or implement a PI program specifically designed to your business and process goals.

Whether these goals include reducing development time or costs, improving quality, or achieving a specific industry standard accreditation or registration, we develop a PI program designed to achieve your goals.

Expert Coaching and Mentoring

Our consultants each bring years of practical experience implementing high-quality processes for system engineering, software development, hardware development, production and service delivery. In addition to their experience with these technical processes, they have extensive experience in organizational change management and communication strategies, and state-of-the art improvement methods, techniques and tools including application of Lean Six Sigma improvement techniques.

This experience can be applied in a range of consulting activities: from general organizational staff augmentation; to process development; to one-on-one business performance coaching for your development team members, team leads, and management. PI mentors also provide process improvement consulting at the project level.

Measurement Programs

Our consultants have years of experience in creating, evaluating, and implementing successful project and organizational level measurement programs. Our expertise includes lessons learned from our CMMI Maturity Level 5 organizations and the experience of our lead appraisers who have been schooled in and have worked with high maturity practices. Services offered include:

• Establishment of metrics programs based on your business's organizational goals
• Development of Balanced Scorecards
• Productivity measurement and analysis
• Defect measurement and analysis
• Statistical process control (including process performance baselines and models)
• Six Sigma measurement techniques
• Defining processes based on ability to meet organizational and project quantitative objectives

CMMI Training

SAIC is an SEI Partner to provide "Introduction to CMMI" SEI Training services. Our SEI-certified instructors can provide training for the following CMMI Product Suite models/constellations:

• CMMI for Development (CMMI-DEV)
• CMMI for Services (CMMI-SVC)

Appraisal Services

Our appraisers have many years of experience and thus can effectively adapt to specific business environments, rather than breaking your business model to fit the CMMI. Appraisals can be used to perform a gap analysis or baseline your organization's processes so a plan can be made to achieve your business's process objectives. Our consultants can help map your organization's processes and artifacts to CMMI.

Appraisals can be used to ascertain progress against process improvement plans and to verify the readiness of existing capabilities to achieve maturity level or capability level ratings. Finally, formal appraisals can be performed to verify that your organization has actually achieved a maturity level or capability level(s).

SAIC is an SEI Partner for delivering Standard CMMI Appraisal for Process Improvement (SCAMPI℠) appraisal services for both CMMI-DEV and CMMI-SVC. We offer the complete range of CMMI-based appraisals including official and formal SCAMPI A, B and C appraisals, as well as less formal Appraisal Requirements for CMMI (ARC) Class B and C appraisals.

Our certified appraisers can perform the following official SCAMPI services:

• SCAMPI A appraisals (for Maturity Level and Capability Levels 2 and 3)
• High Maturity SCAMPI A appraisals (for Maturity Level and Capability Levels 4 & 5)
• SCAMPI B&C Appraisals
• SCAMPI B&C Team Leader Observation

℠ Capability Maturity Model Integration is a service mark of Carnegie Mellon University.
® CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
℠ SCAMPI is a service mark of Carnegie Mellon University.