Contact Information

The notification letter being sent by ID TheftSmart™ to identified adults or households contains the necessary authentication and specific contact information needed for access to ID TheftSmart™ services.

Individuals that were impacted by this incident and have questions about credit fraud or identity theft may call the Incident Response Center Monday - Friday from 9 a.m. to 6 p.m. (Eastern Time).

• United States: 1-888-862-2680
• International, call collect: 1-515-365-3550

These telephone lines are reserved for use by those individuals identified and notified in writing by the SAIC, in coordination with the government, about this incident. Individuals calling in for assistance will be asked to provide their ID TheftSmart™ member identification number as verification. The member identification number is contained in the ID TheftSmart™ notification letter being delivered by the U.S. Postal Service.