- Contract number:
Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II)
SAIC has been selected as a prime contractor on the Department of Homeland Security's (DHS) EAGLE II contract. The department-wide contract will be used to provide information technology solutions to DHS and the agencies that support its mission. SAIC and our industry teammates, especially our small businesses teammates, are ready to provide solutions and services to support the vital needs of DHS. EAGLE II Project Management Office (PMO) is operational and eager to continue supporting the agencies involved in our homeland security mission with the wide variety of leading-edge services and solutions SAIC and our teammates provide. EAGLE allows user flexibility with each of the DHS's procurement organizations for obtaining IT services.
SAIC is leading a team as the prime contractor in functional category one (FC1): Service Delivery. This multi-award ID/IQ contract covers a five-year period of performance with an additional two year option period.
EAGLE II INFORMATION
Functional Category 1–Service Delivery
The purpose of FC1 is to provide a full range of services and products in support of developing, implementing, and maintaining technology to support the DHS mission and business functions across the entire lifecycle of a program. Services include:
System Design, Development, Implementation, and Integration
SAIC will provide any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, deployment, connectivity, wiring and cabling.
Software Design and Development
SAIC will provide any and all phases of software design and development including\ deployment to ensure DHS applications and databases will enable users to meet mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, software design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.
Operations and Maintenance
SAIC will provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., Email, Voice, Video Services, Wiring and Cable). This requirement includes the full range of O&M solutions, from maintaining, and upgrading individual pieces of hardware and software to full managed service solutions.
EAGLE II Task Orders
EAGLE II allows user flexibility with each of the DHS’s Procurement organizations for obtaining IT Services. Awarded DHS EAGLE II Task Orders may be viewed at the DHS EAGLE II Website.
For Information regarding past performance customer satisfaction please contact our EAGLE II Contract Manager, Anne White, at 703-676-8849 or firstname.lastname@example.org.
Commitment to Quality
SAIC brings to the EAGLE II contract a corporate culture focused on satisfying customer requirements using industry-recognized verification processes, performance monitoring, corrective action, and continuous improvement. The EAGLE II PMO will provide an independent assessment of contract performance through quarterly reviews, quality audits, and conducting customer satisfaction surveys to assess whether each task order is following its quality-control (QC) procedures as defined in the task order. At the task order level, task managers will be responsible for all QC activities, such as contract administration, teaming, cost and schedule control, earned value management system (EVMS) self-verification, contract reporting and performance monitoring, task order oversight, procurement, human resources, and tool management and upkeep. All costs associated with the contract business management office were included in the labor hour rates for the program.
SAIC is a leading practitioner of integrated teaming solutions, using a disciplined, process-driven approach to identify and engage best-of-breed subcontractors to help our clients achieve their goals and meet their mission objectives. SAIC's systematic teaming approach focuses on providing our customers with access to the most current technologies, leading service providers, and best-practice techniques.
Our approach helps to ensure that we bring the right talent to bear on a problem. We have a proven history of subcontracting with large and small firms and reaching out to recognized industry experts to deliver the highest quality solutions. Our performance on DHS contracts demonstrates that SAIC actively and continually seeks and works with subcontractors to complement our skills and bring the best capabilities to our clients. SAIC is proud of the meaningful, significant, and appropriate subcontracting opportunities we provide for small and small disadvantaged businesses. We have used our proven teaming approach to select the right subcontractors to work with us on EAGLE II.
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