Less IT headaches so agency workers stay focused on mission

The 18,000 IT users across the EPA can focus on working to protect our natural resources knowing they have SAIC managing their business equipment and providing technical support when needed.

SAIC is bringing ITIL-aligned services management best practices to the agency. End users are receiving a better customer experience, and the organization is seeing greater operational efficiencies, cross-functional collaboration, and transparency in service performance.

Helps agency better serve farmers, ranchers, and foresters

As SAIC is working to modernize USDA’s apps and data centers for the cloud, the agency can shrink its IT footprint and streamline services for its citizen customers.

For instance, with data operations upgraded to the cloud, agricultural producers now report their crops just once and the information is shared quickly between the USDA and crop insurance providers.

They spend less time filing the same information multiple times and get insured faster.