Mission Need
A large federal agency operates across the globe, supporting critical government missions that require secure and reliable access to systems and information. To keep pace with evolving priorities and emerging threats, the agency sought to sustain its IT foundation for greater efficiency, agility and security.
Over time, its legacy systems, particularly its Active Directory (AD) environment, had become increasingly complex and difficult to manage. The structure no longer met modern security standards or supported the mobility required by a global workforce. Recognizing this, agency technology leaders prioritized identity and access modernization to strengthen cybersecurity, simplify management and prepare for the future of digital mission support.
Solution
Partnering with SAIC, the agency:
- Redesigned AD architecture to strengthen Identity, Credential, and Access Management (ICAM), streamline domain structures and improve scalability across global operations.
- Embedded Zero Trust principles to enable continuous verification of users, devices and transactions, ensuring stronger protection at every access point.
- Introduced automation and powered dashboards that deliver real-time visibility into system health, security posture and performance metrics.
- Prepared the infrastructure for cloud integration, aligning with strategic initiatives such and migration to a new AWS commercial environment.
- Aligned modernization efforts with complementary enterprise initiatives to ensure interoperability and global readiness.
- Maintained uninterrupted operations through 24/7 engineering and operations support, ensuring system availability during implementation and rollout.
Mission Impact
The redesigned Active Directory provides the agency with a secure, reliable and flexible foundation for its worldwide mission. The modernization effort delivers:
- Large-scale migration of 154,900 user objects, 145,100 workstations and 10,000 servers
- Centralized and modernized Windows Server Active Directory to strengthen identity and privileged access security and improve cloud compatibility
- Reduced total cost of ownership
- Strengthened protection of sensitive information and mission activities
- Increased reliability with fewer outages and faster issue resolution
- Simplified management, allowing IT teams to focus on mission priorities
- Provided secure, consistent access for staff and clients wherever they serve
This effort represents a major step in the agency’s broader IT modernization journey, advancing secure cloud adoption, strengthening mobile security and building enterprise services for the future of the agency’s global mission support to over 200 countries.
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